Summary
Overview
Work History
Education
Skills
Certifications And Skills
Timeline
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SHAUNA BERRY

Dallas ,Texas

Summary

Driven, results-oriented leader with over 5 years of experience in operations, logistics, and team management. Proven ability to drive safety, quality, productivity, and process improvements while developing high-performing teams in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Process Assistant

Amazon
11.2022 - Current
  • Partnered with Area Managers to lead daily operations, labor allocation, and safety compliance.
  • Mentored 30+ associates through cross-training and career development initiatives.
  • Led team to achieve 100% ROME compliance; consistently exceeded ALPs targets by over 110%.
  • Created and implemented a 5S “First In, First Out” system that cleared 25K+ unsellable units.
  • Conducted 24–30 weekly URRs including Apollo audits; drove 30% reduction in DPMO through ICQA collaboration.
  • Surpassed 50K BHD RELO ALP’s goal, setting building records in volume.
  • Supported dock training with Learning Team, achieving 100% indirect compliance.

Non-Inventory Receiver

Amazon
03.2022 - 11.2022
  • Handled receipt of non-inventory goods via Coupa and CAMPS systems.
  • Collaborated across departments to maintain operational flow and compliance.
  • Led site-wide safety initiatives, including ASC audits and projects.

Youth Program & Kitchen Manager

SWJ Cares Foundation
03.2018 - 03.2020
  • Managed summer programs for at-risk youth and oversaw kitchen staff and operations.
  • Developed budgets, maintained compliance for state audits, and implemented food safety standards.

Work Advisor & Commissioner Assistant

Texas Health & Human Services
01.2013 - 01.2017
  • Processed state aid applications in compliance with federal guidelines.
  • Managed confidential data and collaborated with executive leadership to ensure regulatory accuracy.

Education

University of Phoenix

Temple Junior College

Tarrant County College

Skills

  • Coaching
  • Cross-training
  • Process improvement
  • 5S implementation
  • Lean principle
  • Quick issue resolution
  • Data-driven decision-making
  • Escalation management
  • ICQA collaboration
  • URRs
  • Apollo audits
  • DPMO reduction
  • FIFO systems
  • Clear communication
  • Professional communication
  • Tracking productivity
  • Tracking accuracy
  • Tracking compliance
  • Excel
  • PowerPoint
  • Internal Amazon systems
  • Leading high-impact projects
  • Certified PIT Operator

Certifications And Skills

  • Leadership & Team Development: Coaching, mentoring, and cross-training associates for growth and performance improvement
  • Operational Excellence: Process improvement, 5S implementation, Lean principles, and KPI management
  • Problem Solving & Root Cause Analysis: Quick issue resolution, data-driven decision-making, and escalation management
  • Inventory & Quality Control: ICQA collaboration, URRs, Apollo audits, DPMO reduction, and FIFO systems
  • Communication & Collaboration: Clear, professional communication with associates, peers, and leadership across departments
  • Data & Metrics Reporting: Skilled in tracking productivity, accuracy, and compliance using Amazon tools (e.g., CAMPS, Coupa, A to Z)
  • Safety & Compliance: Strong safety culture, ROME compliance, safety walks, and ASC involvement
  • Technical Proficiency: Microsoft Office Suite (Excel, Word, PowerPoint), internal Amazon systems
  • Project Management: Leading high-impact projects (e.g., BHD RELO, indirect training, vendor returns reduction)
  • Certified PIT Operator & GTDR Trained

Timeline

Process Assistant

Amazon
11.2022 - Current

Non-Inventory Receiver

Amazon
03.2022 - 11.2022

Youth Program & Kitchen Manager

SWJ Cares Foundation
03.2018 - 03.2020

Work Advisor & Commissioner Assistant

Texas Health & Human Services
01.2013 - 01.2017

University of Phoenix

Temple Junior College

Tarrant County College
SHAUNA BERRY