Summary
Overview
Work History
Education
Skills
Recentemploymenthistory
Summary Of Experience
Certification
Timeline
Generic

Shauna Bradley

Dallas,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Compassionate, driven, and results-oriented professional offering a diverse range of expertise and experience in providing astounding customer service, administrative assistance, community organizing and fundraising, marketing, and photography. Armed with proven skills in verbal, written, and nonverbal communication, including conflict management, problem resolution, and decision-making skills. Very determined and fully capable of driving improvement and growth for any organization to stay consistent with goals and missions. A problem solver, accountable, compassionate, and a team player are very valuable assets to bring to any company and/or department. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative Assistant Senior

Deluxe Corporation
Dallas, Texas
04.2019 - Current
  • Maintained inventory of office supplies and placed orders when necessary.
  • Provided administrative support to the management team, including scheduling meetings and managing calendars.
  • Directed customer inquiries to appropriate department personnel.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Greeted visitors and provided general information about the company.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Conducted research on various topics as requested by management.
  • Managed office supplies inventory and placed orders when necessary.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Developed and maintained filing systems for confidential documents and records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Facilitated communication between different departments within the organization.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Proofread content for typo-free emails and documentation.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Processed invoices for payment using accounting software applications.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Answered questions from customers regarding products and services offered by the company.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained updated knowledge through continuing education and advanced training.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked effectively in team environments to make the workplace more productive.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

B.A. - Business Administration

Cameron University
05.2018

B.A. - Business Administration

Full Sail University
10.2016

High School Diploma -

MacArthur High School
Lawton, OK
05.2005

Skills

  • Scheduling
  • Meeting planning
  • Filing
  • Data entry
  • Team bonding
  • Expense validation
  • Business operations support
  • Records management
  • Microsoft outlook
  • Relationship building
  • Task prioritization
  • Travel planning
  • Customer and client relations
  • Back office operations
  • Dedicated team player
  • Office administration
  • Meeting arrangements
  • Typing proficiency
  • Critical thinking
  • Proofreading
  • Prioritization
  • Travel coordination

Recentemploymenthistory

  • Administrative Assistant Senior, Deluxe Corporation, Dallas, TX, 04/2019, Present
  • Founder/Ops Manager, Ranch Oaks Community Garden, Lawton, OK, 01/2017, 05/2018
  • Remote Business Administrator, BiggHouse Entertainment, Lawton, OK, 04/2014, 05/2018
  • Executive Secretary, Perry Publishing & Broadcasting, Lawton, OK, 05/2014, 05/2017
  • Guest Associate, TJ. Maxx, Lawton, OK, 07/2013, 05/2014
  • Customer Account Executive, ACS, Lacey, WA, 09/2011, 03/2012
  • Employee Benefits Specialist, Hewitt Associates, Orlando, FL, 09/2010, 04/2011
  • Customer Service Professional, N.E.W., Meridian, MS, 02/2009, 05/2010
  • Telephone Support Executive, Affinitas, Lawton, OK, 10/2007, 12/2008

Summary Of Experience

Scheduling meetings, organizing on-site events, arranging travel accommodations, Answering and returning calls, responding to emails, typing and sending out business correspondence, Assisting with on-boarding process, Facilitating orientation and compliance training, Electronic and hard copy filing and file maintenance, Networking with industry peers, competitors, and prospective clients, Minimizing expenditure, Managed budgets, Social media and marketing campaigns, Front office management, Collaborated closely with cross-functional teams to ensure schedules for administration and professional duties were effectively achieved. Worked with a variety of professionals, admins, and outside community partners to obtain and secure efficiency within the workspace., Displayed Strong and effective key skills in coordinating and managing projects, presentations, problem solving, and organizational skills. Coordinated meetings, appointments, and conferences., Managed and controlled the release of data for affidavits., Utilized a multitude of computer software programs to ensure spreadsheets, office correspondence, and digital files consistently met company standard., In-person assistance provided to guest and potentials customers with purchases, product knowledge, and product location., Assisted with production merchandising, and store placement., Telephone support- account billing inquiries, technical support, sales & upgrades, Outsourced employee benefit executive- educated employees on health benefit options, enrollment, and health saving accounts, Payment processing via phone and in-person., Coordinate and empower volunteers, Fostered relationships across different social, racial and economic backgrounds, Event Planning, Educated and implemented basic gardening knowledge, Recruiting, signing up, and collecting fees for community plots, Organized and structured fundraisers, Develop fundraising strategies, Served as department Human Resources Assistant, Non-profit and LLC start-up

Certification

  • Cdertified Administrative Professional

Timeline

Administrative Assistant Senior

Deluxe Corporation
04.2019 - Current

B.A. - Business Administration

Cameron University

B.A. - Business Administration

Full Sail University

High School Diploma -

MacArthur High School
Shauna Bradley