Summary
Overview
Work History
Education
Skills
Timeline
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Shauna Buddenhagen

Beaufort,SC

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Accounts Receivable Specialist

Two Brothers Roofing, LLC
03.2024 - Current
  • Managed accounts receivable process, including invoicing, payment collection, and account reconciliation
  • Collaborated with sales team to resolve customer disputes and ensure timely payment of outstanding invoices
  • Maintained accurate records of all financial transactions and updated customer accounts accordingly
  • Negotiated payment plans with customers experiencing financial difficulties while maintaining positive relationships
  • Worked with various insurance companies to settle claims

Assistant Property Manager

Pedcor Management
05.2023 - 01.2024
  • Managed all aspects of a building's occupancy and maintenance.
  • Communicated with tenants regarding property-related issues.
  • Coordinated with tenants and third parties to address maintenance and facility needs.
  • Met with prospective tenants to show units, conduct interviews, receive rental applications, and explain terms of occupancy.
  • Processed applications and conducted credit checks.
  • Collected monthly fees and maintained records of payments and rental activity.
  • Investigated and helped to resolve complaints, disturbances, and violations.
  • Complied with anti-discrimination laws with regard to housing, renting, and advertising.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Kept accurate records of all resident and tenant correspondence.

Assistant Community Manager

Dominium
03.2022 - 05.2023
  • Assisted in managing a 98-unit property by conducting community tours, providing updates and information about the community's performance, processing applications, upholding all company policies, and responding to owner/HUD requests as needed.
  • We did not have maintenance for over a year, so I helped to take care of minor maintenance requests, including plumbing, HVAC, paint, electrical, as well as turning units and keeping the grounds clean of debris.
  • Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Increased office organization by creating filing systems and managing confidential information carefully.
  • Monitored community activities and maintained compliance with relevant laws, regulations and codes.

Shift Manager

Chicken Salad Chick
02.2020 - 09.2020
  • Oversaw all employees on shift.
  • Made sure that the team was completing tasks in a timely manner.
  • Count registers before and after shifts.
  • Take all deposits to the bank.
  • Coordinate schedules for employees.
  • Ensured proper release and checklists for food trucks as they came in.
  • Kept up with current trainings.
  • Ran morning opening meetings.
  • Kept all food temperature logs in good order.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.

Education

Bachelor of Science - Human Resource Management

Western Governors University
Remote
01-2028

Skills

  • Office Management
  • Data acquisition
  • Analytical reasoning
  • Customer engagement
  • Accounts receivable management
  • Microsoft Office
  • Precise payment processing
  • Report analysis for aging data

Timeline

Accounts Receivable Specialist

Two Brothers Roofing, LLC
03.2024 - Current

Assistant Property Manager

Pedcor Management
05.2023 - 01.2024

Assistant Community Manager

Dominium
03.2022 - 05.2023

Shift Manager

Chicken Salad Chick
02.2020 - 09.2020

Bachelor of Science - Human Resource Management

Western Governors University

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Shauna Buddenhagen