Shauna Cotton

Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.

• Supported onboarding of new employees by supplying key job information, including organizational policies & job duties
• Oversaw team of 26
• Fostered positive employee attitudes toward organizational objectives through effective orientations and meetings.
• Transformed underperforming and overstaffed department into trimmed-down and well organized staff.
• Conducted employee performance reviews to access strengths and weaknesses, keeping feedback positive and constructive.

Supported store manager by implementing directives, coaching employees and resolving front-line issues.

• Minimized shrinkage and product loss by effectively managing inventory controls.
• Helped with daily cash management, including resolving drawer inaccuracies and preparing daily deposits.
• Cross-trained in every store role to maximize operational knowledge
• Reviewed employee performance every week and delivered constructive feedback to improve weaknesses.
• Studied existing procedures and policies to offer optimal leadership to employees when standing in for three months for store manager on LOA.
• Recruited, hired and trained new employees, including monitoring and review of individual performance.
• Increased overall team efficiency and productivity.
• Managed day-to-day operations, including supervision and assignment delegation for 8-member team