Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shauna Courtney

Pensacola,Florida

Summary

Highly motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Homemaker

Self-Employed
Pensacola, FL
01.2010 - Current
  • Manage accounts receivable and payable processes to ensure accurate reporting of financial transactions.
  • Review contracts, agreements, and other legal documents for accuracy and compliance with regulations.
  • Develop and implement financial strategies to maximize profits.
  • Prepare budget forecasts based on past expenditure data and upcoming projects requiring funding.
  • Manage scheduling of family members, ensuring timely completion of tasks.
  • Ensure that all areas of the home are clean and presentable at all times.
  • Perform minor repairs and maintenance as needed.
  • Developed emergency plans in case of fire or other emergencies.
  • Provide a safe, nurturing, and stimulating environment for my children to learn and grow.
  • Organize grocery shopping trips to purchase ingredients needed to prepare meals.
  • Prepare and cook meals for my family daily, including events such as holiday dinners and birthdays.
  • Manage food inventory and restock supplies when necessary.
  • Plan weekly menus that incorporate a variety of flavors and textures while keeping within budget limits.
  • Assist my children with behavioral and academic challenges in a home setting.

Dental Assistant and Receptionist

Dobbin Dental Suite
Columbia, MD
01.2004 - 12.2009
  • Greeted patients, provided them with the necessary paperwork, and verified insurance information.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Collected payments from patients, following established policies and procedures.
  • Assisted dentists during dental treatments and procedures, as needed.
  • Performed administrative tasks such as filing documents, preparing reports, and ordering supplies.
  • Created a welcoming environment for patients by providing exceptional customer service at all times.
  • Responded to inquiries from patients regarding their accounts or dental services offered.
  • Assisted in the maintenance of dental equipment and supplies inventory.
  • Verified patient's eligibility for benefits under various insurance plans.
  • Processed referrals to specialists when required by the dentist.
  • Ensured that all HIPAA regulations were followed while handling confidential patient information.
  • Answered and managed incoming calls and emails.

Education

High School Diploma -

Long Reach High School
Columbia
05-1998

Skills

  • Dependable and Responsible
  • Flexible and Adaptable
  • Remote Office Availability
  • Social Perceptiveness
  • Attention to Detail
  • Problem-Solving
  • Friendly, Positive Attitude
  • Calm Under Pressure
  • Insurance Billing
  • Understanding of confidentiality laws
  • Phone and Email Etiquette
  • Administrative Support
  • Pleasant speaking voice
  • Excellent multitasking capability
  • Bookkeeping
  • Customer Service
  • Calendar Management
  • Keyboarding skills

Timeline

Homemaker

Self-Employed
01.2010 - Current

Dental Assistant and Receptionist

Dobbin Dental Suite
01.2004 - 12.2009

High School Diploma -

Long Reach High School

Similar Profiles

CREATE PROFILE
Shauna Courtney