Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shauna Fequiere

Homestead

Summary

Dynamic professional with experience at Northside Hospital, excelling in client communication and record keeping. Proven ability to enhance patient satisfaction and streamline operations as a Patient Care Technician. Skilled in scheduling appointments and fostering team collaboration, consistently delivering compassionate care and efficient service in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Secretary

Northside Hospital
01.2024 - 11.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Patient Care Technician

FirstLight Home Care
03.2022 - 07.2023
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

Sales Associate

Macys
03.2018 - 09.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma - MA

Homestead Senior High
Homestead, FL
06.2018

Skills

  • Client Communication
  • Scheduling Appointments
  • Customer service
  • Problem sloving
  • Team collaboration
  • Supply restocking
  • Record keeping

Certification

Certified Phlebotomy Tech

Timeline

Secretary

Northside Hospital
01.2024 - 11.2024

Patient Care Technician

FirstLight Home Care
03.2022 - 07.2023

Sales Associate

Macys
03.2018 - 09.2020

High School Diploma - MA

Homestead Senior High

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Shauna Fequiere