Shauna Hamilton
Sales & Hospitality Manager
McKinney,TX
Summary
An accomplished, results-driven sales and hospitality professional with over 25 years of sales and operations experience focused on the Hospitality and Industrial verticals. Exceptional communicator with a unique ability to use past operations experiences to build credibility and rapport with prospects, clients, and employees.
Overview
33
33
years of professional experience
Work History
Sales Representative
SDI Marketing USA Inc
McKinney, TX
01.2018 - Current
- Responsible for acquiring new credit card customers within multiple business establishments
- Accomplishments:
- Promoted Mastercard Program to all Kroger Customers
- Trained new hires for Station Casinos in Las Vegas
- Lead for all of Dallas
Operations Manager
Capital Precision Repair
The Colony, TX
01.2011 - 01.2018
- Responsible for the Sales and Marketing functions of this small, but growing enterprise
- Manage the day-to-day operations functions, including invoicing, AR, AP, and collections
- Additionally, responsible for corporate accounting books, payroll, and quarterly/annual taxes filings
- Accomplishments:
- 200 new clients over the past 7 years by using a variety of sales approaches, including cold call campaigns, direct email, targeted emails, and referral programs Added over
- Increased annual top line revenue by 300% since taking over the position
- Established a highly successful preventative maintenance program for existing customers.
Administrative Assistant
Olam international Cotton
Richardson, TX
01.2016 - 01.2017
- Responsible all existing clerical duties in various departments, develop and support standard operating procedures and training manual for all clerical positions, trainer for new clerks
- Olam is a major food and agri-business company, operating in 60 countries and supply and demand industrial raw materials to customers worldwide
- Accomplishments
- Created loan documents for different farms
- Replenished bales of cotton to different farms
- Managed loading tickets.
Property Manager/Real Estate agent
Jorgensen Properties
Dallas, TX
01.2006 - 01.2011
- Managed over 50 properties for the company
- Responsibilities included: tenant qualification, property staging, move-in/walkthrough functions, rent collections, and property monitoring
- As a licensed real estate agent, I researched potential new properties for the company to purchase and represented the company in all purchase and sale transactions
- Assisted current tenants in purchasing their current rental home with credit repair strategies and overall education of the property buying and selling process
- Accomplishments:
- Maintained a 98% tenant occupancy rate on all properties under my management
- Assisted in the buying or selling of more than 115 properties
- Researched more than 1,000 potential property purchases.
Account Manager
ASD Healthcare
Addison, Oklahoma, TX, Texas, Mexico, Arkansas, and Louisiana
01.2002 - 01.2005
- Responsible for new business development of primarily blood derivatives and factor to pharmacy directors in my territory
- Made cold calls, attended industry seminars, leveraged existing client referrals, and employed email campaigns to build my book of business
- Accomplishments:
- Recognized as the company’s top salesperson in 2003, 2004, and 2005
- Directly responsible for annual revenue growth of over $2.5 million
- Developed new sales/marketing collateral to help clients understand new products being introduced into the market success
Implementation Lead/Trainer
Setech, Inc
Murfreesboro, TN
01.1999 - 01.2002
- Responsible to train Delphi crib attendants and employees on Symix and Oracle purchasing and inventory control systems
- Worked with the plant locations and Oracle to configure the Oracle Purchasing Hierarchy module to meet the specific needs of each plant location
- Performed end-to-end testing of new software upgrades prior to deployment at the plant locations.
Director of Sales
Amberley Suites Hotel
Decatur, AL
01.1997 - 01.1999
- Responsible for acquiring new business for hotel meeting and banquet facilities
- Made in-person sales calls to local and regional business
- Increased meeting and banquet revenues by more than 100% during the time I was in this position.
Assistant General Manager
Four Points Sheraton
Huntsville, AL
01.1991 - 01.1997
- Created budgets, managed all depts, created scheduling, facilitating meetings and banquets.
Holiday Inn Express & Suites
Decatur, AL
01.1990 - 01.1991
- Worked various positions within the organization, busser, waitress, front desk agent.
Education
Kaplan University
Associates Degree - Studied Computer Networking
ITT Technical Institute
2002
High School Diploma - undefined
Decatur High School
1991
Skills
- Flexible and Adaptable
- MS Office
- Decision-Making
- Data Entry
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Self-Motivated
- Teambuilding
- Good Telephone Etiquette
- Attention to Detail
- Organization and Time Management
- Teamwork and Collaboration
- Dependable and Responsible
- Analytical and Critical Thinking
- Interpersonal Communication
- Planning and Coordination
- Written Communication
Additional Information
- Texas Real Estate License/expire Shauna Hamilton Resume August 2020 Page 1 of 2
Timeline
Sales Representative
SDI Marketing USA Inc
01.2018 - Current
Administrative Assistant
Olam international Cotton
01.2016 - 01.2017
Operations Manager
Capital Precision Repair
01.2011 - 01.2018
Property Manager/Real Estate agent
Jorgensen Properties
01.2006 - 01.2011
Account Manager
ASD Healthcare
01.2002 - 01.2005
Implementation Lead/Trainer
Setech, Inc
01.1999 - 01.2002
Director of Sales
Amberley Suites Hotel
01.1997 - 01.1999
Assistant General Manager
Four Points Sheraton
01.1991 - 01.1997
Holiday Inn Express & Suites
01.1990 - 01.1991
Kaplan University
Associates Degree - Studied Computer Networking
ITT Technical Institute
High School Diploma - undefined
Decatur High School