Shauna Harvey
San Antonio,TX
Summary
Meticulous Student Nurse dedicated to contributing value to patient-focused team. Commended for superior performance in academic and clinical units. Collaborates with healthcare professionals to foster seamless care delivery. Analytical and strategic Student Nurse with excellent problem-solving and time management skills. Organized, efficient, and always willing to go extra mile to meet expectations.
Overview
2
2
years of professional experience
Work History
Nursing Assistant
Northeast Main Methodist, University Hospital, Christus Santa Rosa
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Documented care actions by completing records and logs in medical software system.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Nursing Assistant
Clarity Clinical
- Participated in the stabilization and continuous monitoring of adolescent patients on the psychiatric floor of a renowned hospital.
- Delivered compassionate care and support to individuals with psychiatric diagnoses like bipolar disorder, conversion disorder, anxiety, depression,and schizophrenia.
- Facilitated coordination among healthcare professionals such as psychiatrists, case managers, social workers, and nurse assistants.
- Adjusted psychotropic medications based on patient needs
- Ensured patient safety by observing and documenting behavior during routine rounds.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
Nursing Assistant
Main Methodist Clinical
- Supported individuals in their day-to-day activities such as ADLs and personal grooming
- Assisted with family members and caregivers by closely monitoring patients’ conditions, promptly notifying the registered nurse of any changes in status.
- Maintained accurate records of patients' vital signs and weight
- Managed and administered prescribed oral medications in accordance with physician directives.
- Ensured efficient patient care and service by arranging medical equipment.
Senior Team Member
MOD Pizza
06.2020 - 02.2021
- Assisted in developing policies and procedures related to customer service operations.
- Monitored project costs, identified areas of improvement, and implemented cost saving measures.
- Coordinated team activities and provided guidance to junior members.
- Maintained up-to-date knowledge of industry trends and best practices.
- Conducted regular meetings with the team to review progress towards goals.
- Reviewed customer complaints, developed solutions, and communicated resolutions promptly.
- Resolved conflicts between team members efficiently and professionally.
USAA Account Representative
Enterprise Holdings
12.2019 - 02.2020
- Reviewed contracts, invoices and other documents for accuracy.
- Processed orders promptly according to established procedures.
- Managed multiple projects simultaneously while meeting deadlines.
- Implemented process improvements resulting in increased efficiency.
- Negotiated pricing agreements with vendors and customers.
- Maintained detailed records of all client communications.
- Participated in training programs designed to enhance job knowledge.
- Developed and maintained relationships with key accounts, ensuring customer satisfaction.
- Prepared reports detailing customer activities and progress towards goals.
Manager Trainee
Enterprise Holdings
03.2019 - 12.2019
- Established strong relationships with vendors in order to negotiate favorable pricing agreements.
- Assisted in developing policies and procedures related to customer service operations.
- Conducted performance reviews with direct reports, providing constructive feedback to improve job performance.
- Ensured compliance with company regulations regarding safety standards and practices within the workplace environment.
- Developed and implemented training programs for new hires to ensure they had the tools needed to succeed in their roles.
- Engaged with customers directly via email or phone calls in order to resolve complex inquiries quickly.
- Provided guidance and coaching to employees on how to better handle difficult customer service situations.
Education
Bachelor of Science in Nursing -
UT Health School of Nursing
San Antonio, TX08.2024
Bachelor of Arts - Finance
Ashford University
San Diego, CA08-2018
Skills
- Proficient in Microsoft Office (Word, Excel, and PowerPoint)
- Fundamental knowledge of patient assessment and treatment planning
- Collaborative communicator, delivering education to patients and their families
- Medication Administration
- Patient Assessments
- Records Management
- Case Management
Timeline
Senior Team Member
MOD Pizza
06.2020 - 02.2021
USAA Account Representative
Enterprise Holdings
12.2019 - 02.2020
Manager Trainee
Enterprise Holdings
03.2019 - 12.2019
Nursing Assistant
Northeast Main Methodist, University Hospital, Christus Santa Rosa
Nursing Assistant
Clarity Clinical
Nursing Assistant
Main Methodist Clinical
Bachelor of Science in Nursing -
UT Health School of Nursing
Bachelor of Arts - Finance
Ashford University
Similar Profiles
Samantha GonzalezSamantha Gonzalez
Registered Nurse, ICU at CHRISTUS Santa Rosa Hospital - Medical CenterRegistered Nurse, ICU at CHRISTUS Santa Rosa Hospital - Medical Center
JULIE RIVASJULIE RIVAS
Office Coordinator/Scheduling Coordinator at Christus Santa Rosa Westover Hills HospitalOffice Coordinator/Scheduling Coordinator at Christus Santa Rosa Westover Hills Hospital
DARRENCE EVANSDARRENCE EVANS
Epic ATE Support Specialist at Christus Santa Rosa HospitalEpic ATE Support Specialist at Christus Santa Rosa Hospital