Shauna Hopkins
Reno,NV
Summary
-Professional and diligent caregiver with strong track record of fostering safe, nurturing environments for children. Adept at supporting developmental milestones and creating engaging, educational activities. Known for effective collaboration with parents and adapting to meet changing needs. Reliable, patient, and skilled in managing multiple responsibilities while ensuring optimal care and well-being.
Overview
18
18
years of professional experience
Work History
Marketing Coordinator
Leland Orthodontics
03.2023 - Current
- Developed and implemented marketing campaigns across multiple channels to enhance patient engagement.
- Coordinated social media content and managed online presence to increase brand awareness.
- Conducted market research to identify trends and opportunities for service improvement.
- Collaborated with dental staff to create promotional materials that effectively communicate services.
- Analyzed campaign performance metrics to optimize future marketing strategies and initiatives.
Private Nanny
Ord Family
02.2022 - 06.2023
- Designed engaging educational activities to promote cognitive and social development.
- Developed and implemented behavior management strategies fostering positive relationships.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Built positive and nurturing environments to support child social and emotional growth.
- Managed daily schedules and routines to ensure consistency and stability for children.
Private Nanny
Reinhardt Family
01.2015 - 08.2021
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
- Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
- Managed daily schedules and routines to ensure consistency and stability for children.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Manager/Partner Relationship Manager
NannyClub
07.2007 - 09.2019
- Oversaw daily operations to ensure efficient workflow and adherence to company policies.
- Developed and implemented process improvements to enhance team productivity and service delivery.
- Facilitated training sessions to promote skill development and knowledge sharing among team members.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Certified Birth And Postpartum Doula - Child Birth And Emotional Support For Birth Person
DONA International
Reno, NV01-2019
High School Diploma -
South Medford High School
Medford, OR06-1991
Skills
- Infant care experience
- Schedule management
- Toddler care experience
- Social skill development
- Household management
- Early childhood development
- Team leadership
- Decision-making
- Documentation and reporting
- Operations management
- Performance management
- Staff development
Timeline
Marketing Coordinator
Leland Orthodontics
03.2023 - Current
Private Nanny
Ord Family
02.2022 - 06.2023
Private Nanny
Reinhardt Family
01.2015 - 08.2021
Manager/Partner Relationship Manager
NannyClub
07.2007 - 09.2019
Certified Birth And Postpartum Doula - Child Birth And Emotional Support For Birth Person
DONA International
High School Diploma -
South Medford High School