Shauna Johnson
Bakersfield,CA
Summary
Energetic and personable bartender with over 10 years of experience crafting cocktails and delivering exceptional customer service. Skilled in mixing a wide variety of drinks, managing busy bar environments, and creating a welcoming atmosphere for guests. Proven ability to upsell premium beverages and maintain inventory efficiently.
Overview
15
15
years of professional experience
Work History
Bartender
Outback Steakhouse
Newport Beach, California
12.2018 - 10.2022
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Developed good working relationships with fellow employees through effective communication.
- Performed opening and closing duties including restocking supplies.
Bartender
Johnny Garlics
Bakersfield, California
01.2015 - 11.2018
- Greeted guests and provided friendly, attentive bar service.
- Prepared cocktails, beer, and wine for Johnny Garlic's bar guests.
- Suggested drink and menu pairings to enhance guest experience using Johnny Garlic's offerings.
- Processed POS orders and payments efficiently during high-volume service periods.
- Restocked liquor, glassware, garnishes, and supplies during busy shifts to maintain bar operations., glassware, garnishes, and bar supplies throughout shift.
Server/Bartender
Outback Steakhouse
Bakersfield, CA
03.2008 - 12.2014
- Delivered exceptional customer service, fostering a welcoming and enjoyable bar atmosphere.
- Recommended drink selections and upsold specialty cocktails, contributing to higher sales volume.
- Prepared and served a wide range of alcoholic and non-alcoholic beverages according to recipes and customer preferences.
- Maintained bar cleanliness and stocked supplies to ensure smooth operations during busy hours.
- Managed cash register and processed payments, ensuring accurate cash drawer balance.
Education
High School Diploma -
Arcadia High School
Arcadia, CA06-1999
Skills
- Advanced mixology
- Beverage inventory
- POS systems
- Cash register operation
- Cash handling
- Bar operations
- Menu recommendations
- Drink pairing
- Upselling sales
- Customer service
- Guest relations
- Attention to detail
- Team collaboration
- Exceptional hospitality
Timeline
Bartender
Outback Steakhouse
12.2018 - 10.2022
Bartender
Johnny Garlics
01.2015 - 11.2018
Server/Bartender
Outback Steakhouse
03.2008 - 12.2014
High School Diploma -
Arcadia High School