Shauna-Kay Campbell
Brockton,Massachusetts
Summary
An hardworking employee who is enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Also, an emerging accounting professional who is dedicated to keeping records accurate and controls tight to meet business needs. Systematic and well-organized with strong attention to detail, mathematical acumen and GAAP knowledge. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
5
5
years of professional experience
Work History
Junior Accountant
National Land Agency
11.2020 - 01.2023
- Prepared journal entries and entered into system using software.
- Assisted with preparation of monthly financial statements.
- Reconciled month-end totals for timely and accurate reporting of financial information.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Utilized tax software to prepare and file tax returns.
- Implemented and maintained internal controls and accounting procedures.
- File and Document over 50 tax receipts per day.
Coconuts Restaurant
07.2019 - 09.2019
- Greeting and seating customers
- Taking food and beverage orders and accurately entering them into ordering system
- Making menu item recommendations
- Communicating any food allergy or special nutrition needs to kitchen staff
- Ensuring all orders are filled quickly and accurately and that food is high quality
- Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
- Promptly addressing any customer service issues and referring to management if and when necessary
- Demonstrated respect, friendliness and willingness to help wherever needed
Salty Sue’s Restaurant
06.2019 - 09.2019
- Greeting and seating customers
- Taking food and beverage orders and accurately entering them into the ordering system
- Making menu item recommendations
- Communicating any food allergy or special nutrition needs to kitchen staff
- Ensuring all orders are filled quickly and accurately and that food is high quality
- Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
- Promptly addressing any customer service issues and referring to management if and when necessary
- Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area.
Receptionist
Heritage House Hotel
07.2018 - 09.2018
- Identify and assess customers’ needs to achieve satisfaction
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Book reservations
- Answering and forwarding calls
- Keeping the receptionist area clean and tidy
- Meeting and greeting clients
Gourmet, Cape Cod
07.2018 - 09.2018
- Greeting and seating customers
- Taking food and beverage orders and accurately entering them into the ordering system
- Making menu item recommendations
- Communicating any food allergy or special nutrition needs to kitchen staff
- Ensuring all orders are filled quickly and accurately and that food is high quality
- Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
- Promptly addressing any customer service issues and referring to management if and when necessary
- Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area.
Server, Cashier and Expeditor /Six
Flag Great America, Illinois
05.2018 - 06.2018
- Greet customers when they are entering or leaving establishment
- Pleasantly deal with customers to ensure satisfaction.
Education
BSc. - Management Studies, Accounting
University of The West Indies
Kingston, Jamaica11.2020
Skills
- Professional Telephone Etiquette
- Providing Feedback
- Audit Financial Records
- Corrective Actions
- Financial Recordkeeping
- Active Listening
- Critical Thinking and Analysis
- Report on Findings
- Produce Financial Statements
Additional Information
- Awards - The National Child Month Outstanding Academic Achievement Award (June 2015) - Association of Principals and Vice Principals Award for Outstanding Performance in CSEC (June 2014)
Timeline
Junior Accountant
National Land Agency
11.2020 - 01.2023
Coconuts Restaurant
07.2019 - 09.2019
Salty Sue’s Restaurant
06.2019 - 09.2019
Receptionist
Heritage House Hotel
07.2018 - 09.2018
Gourmet, Cape Cod
07.2018 - 09.2018
Server, Cashier and Expeditor /Six
Flag Great America, Illinois
05.2018 - 06.2018
BSc. - Management Studies, Accounting
University of The West Indies
Similar Profiles
Joel ThompsonJoel Thompson
Assistant Geodetic Land Surveyor at National Land AgencyAssistant Geodetic Land Surveyor at National Land Agency
Stephanie Davis-PetersStephanie Davis-Peters
Customer Service Supervisor at National Land AgencyCustomer Service Supervisor at National Land Agency
Steffanie HESLOP BeechSteffanie HESLOP Beech
Clerical Assistant at National Land AgencyClerical Assistant at National Land Agency