Hi, I’m
Shauna Klugman
Mpls,MN
Summary
Highly motivated professional with 25 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
17
years of professional experience
Work History
Liberty bail bonds LLCSaint Paul, MN
Bail Bondsman
01.2022 - Current
Job overview
- Paid bonds and submitted documents to court allowing defendants to be released from jail.
- Tracked, detained and brought suspects to authorities for failures to appear in court.
- Secured bonds for defendants by processing payments.
- Confirmed defendant appearance in court and tracked movements.
Self-employeedMinneapolis, MN
Owner Operator
10.2021 - Current
Job overview
- Led startup and creation of operational procedures and workflow planning.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Developed and implemented successful sales strategies to meet business goals.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Interviewed, trained and supervised employees.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Resolved issues quickly through meticulous research and quick decision-making.
- Kept up-to-date on regulatory changes affecting business operations.
Amerimed Home Care Bloomington, MN
PCA
07.2006 - Current
Job overview
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Kept instruments and equipment clean and sanitized.
Self-employeedSaint Paul, MN
Notary Public Commision
Job overview
- Asked signers about validity of information contained in documents.
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
- Affixed stamp or seal on documents as proof of witnessing event or deal.
- Documented transactions in notary journal to maintained permanent records.
- Scheduled appointments with in-house or outside mobile notary to accommodate signing with clients.
- Reviewed loan documents for completeness and compliance with state and federal regulations.
- Contacted customers regarding missing or incomplete information on legal documents.
- Checked for signs of coercion in either party or fraud and refused to notarize suspect transaction.
- Created and signed depositions and affidavits used in courts of law.
Education
Everest Institute - EaganSaint Paul, MN
Medical Assisting from Medical Assisting
08.2009
Skills
- Risk Mitigation
- Cash Flow Planning
- Customer Service
- Problem-Solving
- Communication Management
Timeline
Bail Bondsman
Liberty bail bonds LLC
01.2022 - Current
Owner Operator
Self-employeed
10.2021 - Current
PCA
Amerimed Home Care
07.2006 - Current
Notary Public Commision
Self-employeed
Everest Institute - Eagan
Medical Assisting from Medical Assisting
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