Shauna Kunesh
Milwaukee,WI
Summary
Adept at blending culinary expertise and operational skills, I excelled at Grebes Bakery by enhancing product quality and customer satisfaction. Leveraging my proficiency in kitchen safety and baking with a strong foundation in customer service, I consistently delivered exceptional results, contributing to a notable improvement in efficiency and customer loyalty. I attend Milwaukee Area Technical College to study for my Human Services Degree in hopes to provide dignity and social justice for all people.
Overview
12
12
years of professional experience
Work History
Baker
Grebes Bakery
West Allis, WI
01.2022 - 01.2023
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Maintained accurate inventory of baking supplies and ingredients.
- Measured out ingredients accurately to ensure consistent product quality.
Press Operator
Quad Graphics
Hartford, WI
04.2014 - 05.2017
- Set up and operate a printing press to print designs or logos on paper and cardboard.
- Monitor and adjust the speed of the machine according to the type of material being printed.
- Inspect and test printed materials for defects such as smearing, blurring, fading, or streaking.
- Ensure that all safety regulations are followed while operating machinery.
- Follow written instructions from supervisor regarding production jobs to be completed.
- Place finished prints into containers for shipment or storage.
- Feed sheets into press manually if necessary.
Cashier/Line Cook
Taco Bell
West Allis/West Bend, WI
02.2011 - 09.2014
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers promptly and responded to questions.
Education
GED -
Milwaukee Area Technical College
Milwaukee, WI06-2018
Some College (No Degree) - Human Services
Milwaukee Area Technical College
Milwaukee, WISkills
- Kitchen Safety
- Baking
- Food Safety
- Recipe Development
- Customer Service
- Kitchen Equipment Operation
Affiliations
- I am loyal, trustworthy, punctual, and honest. I love to learn new things and help people wherever and whenever I can. I am not afraid to ask questions and take criticism to be able to adapt and improve where necessary.
Languages
English
Professional
References
References available upon request.
Timeline
Baker
Grebes Bakery
01.2022 - 01.2023
Press Operator
Quad Graphics
04.2014 - 05.2017
Cashier/Line Cook
Taco Bell
02.2011 - 09.2014
GED -
Milwaukee Area Technical College
Some College (No Degree) - Human Services
Milwaukee Area Technical College
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