Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
Generic

Shauna Lavigne

Longwood,FL

Summary

A personable and motivated professional with a strong history of success across many diverse industries. Combines a meticulous attention to detail with a proactive approach to anticipating customer needs and satisfaction. Committed to continuous learning and contributing to a positive work environment while upholding the highest standards of customer satisfaction.

Overview

17
17
years of professional experience

Work History

Personal Assistant

Private
02.2020 - 12.2024
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.

Personal Care Attendant

Stavros Center For Independent Living
03.2009 - 09.2019
  • Led daily patient activities, enhancing independence..
  • Utilized de-escalation methods to maintain a peaceful atmosphere for dementia patient care.
  • Ensured optimal skin health by regularly monitoring wounds and providing help with a daily skin care routine tailored to each clients needs.
  • Improved patient comfort by providing compassionate and attentive care,

Retail Merchandising Associate

Hallmark
05.2011 - 07.2017
  • Oversaw restocking processes to meet customer demand.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Enhanced customer satisfaction by providing knowledgeable assistance and personalized recommendations.
  • Collaborated with store management to optimize merchandise layouts, maximizing customer interest and sales performance.

Front Desk Receptionist

The inn at sawmill farm
West Dover, Vermont
09.2007 - 04.2009
  • Greeted guests and provided exceptional customer service.
  • Managed phone calls and directed inquiries to appropriate departments efficiently.
  • Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
  • Assisted in the management of the company's social media accounts.
  • Coordinated check-ins and check-outs.
  • Completed basic bookkeeping and document filing.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.

Education

License - Esthetics

Elise Esthetics
Longwood, FL

License - Cosmetology

McCann Technical High School
North Adams, MA

Diploma - Culinary

McCann Technical School
North Adams, MA

Skills


  • Active listener
  • Adaptive
  • Ambitious
  • Charismatic
  • Detail-oriented
  • Eager to learn
  • Interpersonal skills
  • Strong communication skills
  • Visual merchandising

References

Lorie Birch- (413)-664-8436

Bryce Coffman- (407)-619-4664

Kara Delisle- (413) 663-0058

Personal Information

Timeline

Personal Assistant

Private
02.2020 - 12.2024

Retail Merchandising Associate

Hallmark
05.2011 - 07.2017

Personal Care Attendant

Stavros Center For Independent Living
03.2009 - 09.2019

Front Desk Receptionist

The inn at sawmill farm
09.2007 - 04.2009

License - Esthetics

Elise Esthetics

License - Cosmetology

McCann Technical High School

Diploma - Culinary

McCann Technical School

Similar Profiles

CREATE PROFILE