Shauna-Lynette Akridge
Philadelphia,PA
Summary
Dynamic Office Manager/Master Teacher from St Francis Early Learning Center, adept in office administration and employee training, enhancing workflow optimization by 30%. Excelled in maintaining confidentiality, providing top-notch customer service, and fostering teamwork. Skilled in organizational and communication abilities, driving exceptional staff and operational performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager/ Master Teacher
St Francis Early Learning Center
2020.06 - 2024.08
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondences.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Provided training for all newly hired teachers. Substituted for teachers that were absent.
- Created and implemented weekly lesson plans.
- Provided constant supervision over the children in my care.
Education
Associates Liberal Arts - Early Childhood Education
Community College of Philadelphia
Philadelphia, PASkills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Administrative Support
- Clerical Support
- Relationship Building
- Inventory Control
- Employee Supervision
- Supply Management
- Employee Training
- Training and coaching
- Workflow Optimization
- Staff Training
- Event Coordination
- Facility Management
- Computer Skills
- Teamwork and Collaboration
- Good Judgment
- Problem Resolution
- Professional and Courteous
- Task Delegation
- Performance reviewing
Accomplishments
Employee of the quarter August 2023
Certification
First aid and CPR certification
Timeline
Office Manager/ Master Teacher
St Francis Early Learning Center
2020.06 - 2024.08
Associates Liberal Arts - Early Childhood Education
Community College of Philadelphia
First aid and CPR certification
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