Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shauna Morris-Patterson

Wauwatosa,WI

Summary

A dynamic leader and advocate, I propelled organizational growth at Faith in Humanity Inc., enhancing program outcomes by 40%. Skilled in client advocacy and problem-solving, my career spans roles from Mental Health Technician to CEO, demonstrating exceptional teamwork, leadership, and a commitment to excellence in every endeavor.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

8
8
years of professional experience

Work History

Community Resource Specialist

Impact21
10.2024 - Current
  • Coordinated volunteer efforts within the organization to expand capacity and provide additional support for clients in need of assistance.
  • Provided crisis intervention services when needed, ensuring immediate safety and connecting individuals with appropriate resources.
  • Advocated on behalf of clients when necessary to ensure fair treatment within various systems or access to essential services that may have otherwise been denied due to barriers or discrimination faced by marginalized populations.
  • Conducted thorough assessments of client needs to determine appropriate resources and services for individual situations.
  • Established strong rapport with clients through empathetic listening skills, creating an atmosphere of trust and support during difficult times in their lives.
  • Collaborated with multidisciplinary teams to provide holistic support for individuals facing complex challenges in their lives.
  • Maintained current knowledge of relevant legislation and policy changes that could impact available resources or program eligibility requirements.

Chief Executive Officer

Faith in Humanity Inc.
10.2020 - Current
  • Guided organizational growth in alignment with its mission through effective strategic planning processes involving input from various stakeholders across different sectors involved within this field area or industry type as needed throughout each stage along this journey toward achieving desired goals set forth by the board members overseeing these operations activities being conducted regularly on an ongoing basis throughout each year.
  • Created impactful marketing materials that effectively communicated the organization''s mission, vision, values, and accomplishments to diverse audiences.
  • Cultivated a positive organizational culture by fostering open communication, modeling ethical behavior, and recognizing staff achievements, contributing to higher levels of job satisfaction and retention among team members.
  • Managed financial resources responsibly by developing annual budgets, monitoring expenses closely, and making data-driven decisions that maximized the impact of available funds on program outcomes achieved during each fiscal period under review or evaluation
  • Enhanced fundraising efforts by developing and implementing strategic plans for donor cultivation and stewardship.
  • Improved program outcomes through diligent monitoring, evaluation, and ongoing refinement of strategies based on data-driven insights.

Mental Health Technician

Rogers Behavioral Health
01.2023 - 10.2024
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
  • Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
  • Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
  • Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.

Lead Teacher

Young Men's Christian Association, YMCA
01.2017 - 01.2023
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.

Education

Associate of Applied Science - Human Services

Milwaukee Area Technical College
Milwaukee, WI
12-2024

Skills

  • Client advocacy
  • Problem-solving
  • Time management
  • Attention to detail
  • Teamwork and collaboration
  • Multitasking Abilities
  • Excellent communication
  • Team leadership
  • Public relations
  • Conflict resolution
  • Professionalism
  • Behavioral health
  • First aid certification

Languages

German
Professional Working

Timeline

Community Resource Specialist

Impact21
10.2024 - Current

Mental Health Technician

Rogers Behavioral Health
01.2023 - 10.2024

Chief Executive Officer

Faith in Humanity Inc.
10.2020 - Current

Lead Teacher

Young Men's Christian Association, YMCA
01.2017 - 01.2023

Associate of Applied Science - Human Services

Milwaukee Area Technical College

Similar Profiles

CREATE PROFILE
Shauna Morris-Patterson