Shauna Myers
Denver,CO
Summary
Experienced Technical Support Engineer with a strong background in software development at Checkr, Inc., skilled in JavaScript, React, and Ruby on Rails. Proven ability to maintain professionalism under pressure, leveraging past supervisory experience to enhance teamwork and customer satisfaction. Adept at complex problem-solving with an analytical and driven mindset. Committed to resolving technical issues efficiently and advancing organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Software Engineer
Checkr, Inc.
05.2022 - Current
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Implemented innovative cost savings initiative that led to an annual saving of $2.5 million.
- Analyzed proposed technical solutions based on customer requirements.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
Table Games Dealer
San Manuel
02.2016 - 07.2020
- Managed high-stress situations effectively, maintaining professionalism while serving up to 12 guests in high limit transactions.
- Sustained a fast game pace by dealing at least 400 hands per hour, efficiently handling chips, cards, money, and gaming equipment.
- Oversaw chip and money transactions totaling up to $50,oo, ensuring accuracy and preventing fraud through meticulous attention to detail.
- Strictly adhered to all gaming regulations and procedures, ensuring legal and ethical operations.
Dual Rate Table Games Supervisor
Hard Rock Casino
10.2008 - 02.2016
- Successfully managed challenging situations with up to 40 guests across 8 tables, often involving dissatisfied customers or potential security concerns, maintaining professionalism at all times.
- Promoted a positive work environment by consistently demonstrating leadership qualities and fostering teamwork among staff members.
- Oversaw chip and money transactions totaling up to $1.5 million, ensuring accuracy and preventing fraud through meticulous attention to detail.
- Communicated efficiently with upper management and surveillance about federal gaming threshold limits and suspicious activity.
Education
Certificate - Software Engineering
10-2021
Associate of Arts - Business Administration
01-2014
Skills
- Javascript
- React
- SQL
- Object-oriented programming
- Ruby
- Ruby on Rails
- Sinatra
- Cypress
- Nightwatch
- Agile methodologies
- JIRA
- Git proficiency
- API integration
Timeline
Software Engineer - Checkr, Inc.
05.2022 - Current
Table Games Dealer - San Manuel
02.2016 - 07.2020
Dual Rate Table Games Supervisor - Hard Rock Casino
10.2008 - 02.2016
Turing School of Software & Design - Certificate, Software Engineering
Hillsborough Community College - Associate of Arts, Business Administration
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