To secure a position with a stable and profitable organization. Where I can be a member of a team and utilize my business experience to the fullest.
Overview
14
14
years of professional experience
10
10
Certification
Work History
Assistant Manager
Centrville Johnny Market
1st
05.2018 - 09.2022
Overseeing daily operations such as providing a positive customer service experience, maintaining a safe and clean work environment, properly completing bookwork, verifying orders, safe deposits, cigarette counts, and fuel deliveries, documenting temperatures throughout the store, and multitasking manager duties while running cash register daily.
Store Manager/Sales Manager
Walter's Dimmick Petroleum
White Pigeon, MI
09.2014 - 09.2022
General Manager/office administration
Assistant Grocery Store Director
Meijer
Three Rivers, MI
01.2023 - Current
Collaborates with the Market Asset Protection Manager and Store Leadership to support a culture of shrink prevention through operational excellence, theft controls and people development, along with a culture of safety with 200% accountability
Oversees and ensures the effectiveness of Asset Protection shrink prevention initiatives, company directives and safety efforts to maintain an open environment of integrity and excellence.
Developed new store location from ground up by hiring and training efficient team.
Protected store from loss or theft by setting and enforcing clear security policies.
Formulated pricing policies and determined daily coupons.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Managed team of [Number] cashiers and floor staff.
Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
Identified current and future trends that appeal to consumers.
Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
Assessed newly unpacked merchandise and instructed stock clerks to add to display cases and displays.
Reported to district manager regarding store and staff issues, financial goals and sales.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Boosted revenue $[Amount] by developing and deploying strategies to effectively improve operations.
Utilized information technology to record sales figures, for data analysis and forward planning.
Oversaw staffing and training, safety compliance, inventory control and financial functions.
Analyzed operating and financial statements for profitability ratios.
Rotated merchandise and displays to feature new products and promotions.
Supervised guests at front counter, answering questions regarding products.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Approved regular payroll submissions for employees.
Completed point of sale opening and closing procedures.
Managed inventory control, cash control, and store opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Assisted with hiring, training and mentoring new staff members.
3rd Shift Supervisor
PTI
03.2011 - 06.2014
Daily operations at American Axle as far as scheduling employees, hiring, certification and inspection of assembly
Six sigma continuous improvement.
Education
Diploma -
Marcellus High School
03.2002
Some College (No Degree) - Public Relations
Glen Oaks Community College
Centreville, MI
Skills
Cash Handling
Store Management Experience
POS
Retail Management
Planograms
Recruiting
Profit & Loss
Payroll
Loss Prevention
Time Management
Operations Management
Microsoft Word
Technical Support
Complaint resolution
Order Fulfillment
Report Generation
Account Management
Customer service excellence
Team Management
Merchandising strategies
Scheduling coordination
Grocery store operations
Stock control
Store opening & closing processes
Supply chain management
Verbal and written communication
Task delegation
Expense tracking
Coordination of departments
Safety monitoring
Promotion planning
Workflow planning
Interpersonal and written communication
Complaint handling
Store maintenance
Product merchandising
Training and mentoring
Overnight stocking
Shipping & Receiving
Certification
First Aid/CPR 5+yrs(exp:2026)
SafeServ certified 8+yrs (exp:2028)
Certified fork lift operator 5+yrs (exp:2027)
Networking
Connecting people in the community to one another. Furthering, bettering, & educating one another with knowledge and resources.