Shauna Petker
Kelseyville,CA
Overview
36
36
years of professional experience
Work History
Cosmetologist
Self-employeed
07.1988 - 09.2024
Office Manager
Roto Rooter of Lake County
02.2017 - 04.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Dispatching drivers to service calls
- Multiple phone lines
- Accounts receivable
- Banking (deposits)
- oversaw CHP inspections
- oversaw county inspections
- filing
Office Assistant
Action Sanitary
11.2011 - 11.2016
- Fielding incoming calls and taking detailed messages
- Established office procedures priorities and deadlines
- Dispatched for fire season - 24 hours on call
- Monthly billing for porta potty rentals
- Managed daily route list for porta potty service
- Developed positive customer relations with current and new customers
- Used scanner, printer and common computer equipment
Medication Technician
Orchard Park Assisted Living
02.2009 - 11.2011
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Communication between families and doctors for residents
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
State Food Program Assistant
Lake County Office of Education
08.1999 - 02.2009
- Supervised 26 site (both preschool and afterschool programs)
- Monthly site visits per state regulations
- Monthly stated reports per stated regulations
- prepared monthly menus for serving
- annual trainings
- Interaction with site supervisors and staff
- Assisting in daily operations according to state licensing regulations per title 5 and 22 for California
Education
Associate of Arts - Early Childhood Education
Clearlake Community College
Clearlake, CA06.2002
Cosmetology - Cosmetology
Yuba College
Clearlake, CA04.1989
Timeline
Office Manager
Roto Rooter of Lake County
02.2017 - 04.2024
Office Assistant
Action Sanitary
11.2011 - 11.2016
Medication Technician
Orchard Park Assisted Living
02.2009 - 11.2011
State Food Program Assistant
Lake County Office of Education
08.1999 - 02.2009
Cosmetologist
Self-employeed
07.1988 - 09.2024
Associate of Arts - Early Childhood Education
Clearlake Community College
Cosmetology - Cosmetology
Yuba College
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