Shauna Purdom
Stephenville,Texas
Summary
Confidentiality-minded Records Specialist with clear understanding of privacy policies and maintaining client confidentiality through file retention, maintenance and transfer of information. Utilized strong communication skills with staff and clients over 14 years of service.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Tarleton State University
2023.12 - 2024.10
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting students and families.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to student inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital school and department information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Managed expense reports for Dean of College and Department heard. Ensuring accurate documentation of spending for budgeting purposes.
Records Specialist-Registrar Office
Ranger College
2023.06 - Current
- Assist all students and parents with college applications
- Process all college applications and make sure all paperwork for each student is up to date before each semester begins
- Assist with printing, mailing college transcripts
- Work with the school Registrar to assure all paperwork is ready for graduation each semester.
EXECUTIVE ADMINISTRATIVE SECRETARY
Patriot High School
2021.07 - 2023.06
- Worked with senior management to initiate new projects and assist in various processes
- Created and managed office systems to efficiently deal with documentation
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Upheld strict timetables by maintaining accurate, balanced calendars
- Updated and maintained confidential databases and records
- Wrote reports, executive summaries and newsletters
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Promoted team productivity by keeping supplies organized and well-stocked
- Assisted development and implementation of new administrative procedures
- Executed record filing system to improve document organization and management
- Developed and updated spreadsheets and databases to track, analyze, and report on performance
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
- Utilized PowerSchool daily, and attended both the 2022 & 2023 National Training Conferences
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
- Drafted correspondence and other documents for the Principle and other Admins
- Answered high volume of phone calls and email inquiries
- Managed department budgets and generated financial reports for management review
- Coordinated events and worked on ad hoc projects
- Scheduled office meetings and client appointments for staff teams
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for school administration.
SPECIAL EDUCATION CLERK
Patriot High School
2019.08 - 2023.06
- Compiled and analyzed data to produce reports
- Utilized office management software to record and track customer information
- Reviewed files, records and other documents to obtain information to respond to requests
- Informed and supported business leaders through consistent communication and administrative support duties
- Created and maintained detailed records of all office activities
- Coordinated and scheduled meetings and appointments
- Edited and proofread documents for accuracy and completeness
- Input data into spreadsheets and databases
- Monitored and tracked budget and expenses.
FRONT OFFICE SECRETARY/ATTENDANCE CLERK
Patriot High School
2018.08 - 2021.07
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments
- Screened visitors and issued badges to maintain safety and security
- Streamlined office operations by effectively monitoring and addressing parent correspondence and data communications
- Developed and implemented office policies to enhance efficiency in operations
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Restocked supplies and submitted purchase orders to maintain stock levels
- Reviewed and updated student/parent information in database for accuracy
- Directed phone inquiries, answered parent questions, and scheduled appointments
- Responded to inquiries from callers seeking information.
BOOKKEEPER
Lake Worth High School
2016.08 - 2018.08
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols
- Developed and implemented procedures to improve accounting efficiency
- Implemented new accounting processes to decrease spending and work flow downtime
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready
- Generated invoices upon receipt of billing information and tracked collection progress
- Entered figures using 10-key calculator to compute data quickly
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses
- Posted daily receipts and payments in accordance with district protocols
- Reconciled and corrected issues with financial records
- Recorded deposits, reconciled monthly bank accounts and tracked expenses
- Used knowledge of local laws to comply with reporting requirements
- Maintained and processed invoices, deposits, and money logs
- Gathered, evaluated and summarized account data in detailed financial reports
- Reported financial data and updated financial records in ledgers and journals
- Managed vendor relationships and negotiated contracts to obtain best prices and value for money
- Maintained account accuracy by reviewing and reconciling checks monthly
- Managed and responded to correspondence and inquiries from customers and vendors
- Streamlined bookkeeping procedures to increase efficiency and productivity
- Created detailed expense reports to facilitate reimbursement for business expenses incurred
- Input financial data and produced reports
- Identified accounting errors when cross-referencing documents and database information
- Completed payroll for employees and maintained detailed records of procedures
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts
- Handled day-to-day accounting processes to drive financial accuracy
- Inspected account books and recorded transactions
- Matched purchase orders with invoices and recorded necessary information.
Education
Bachelor of Science - Psychology
Tarleton State University
Stephenville, TX07.2025
Associates of Arts -
Tarrant County College
Fort Worth, Texas05.2014
Skills
- Project Management
- Office Supplies and Inventory
- Office Management
- Employee Training
- Business Operations
- Multi-Line Phone Systems
- Records Preparation
- Typing Proficiency
- 10-Key Proficiency
- Data Collection
- Administrative Management
- Bookkeeping
- PowerSchool
- Poise
- Zoom
- Banner
- Canvas
- Concur
- WorkDay
- Document Scanning
- Audit preparation
- Compliance Monitoring
Awards
Patriot High School Employee of the Year, 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Tarleton State University
2023.12 - 2024.10
Records Specialist-Registrar Office
Ranger College
2023.06 - Current
EXECUTIVE ADMINISTRATIVE SECRETARY
Patriot High School
2021.07 - 2023.06
SPECIAL EDUCATION CLERK
Patriot High School
2019.08 - 2023.06
FRONT OFFICE SECRETARY/ATTENDANCE CLERK
Patriot High School
2018.08 - 2021.07
BOOKKEEPER
Lake Worth High School
2016.08 - 2018.08
Bachelor of Science - Psychology
Tarleton State University
Associates of Arts -
Tarrant County College
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