Hi, I’m
Shauna Ramos
Fontana,CA
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
1
year of professional experience
Work History
Ross Dress for LessFontana, CA
Cashier
07.2022 - Current
Job overview
- Accepted cash and credit card payments, issued receipts and provided change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Discounted purchases by scanning and redeeming coupons.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed refunds for worn, damaged and broken merchandise.
Ross Dress for LessFontana, CA
Markdown Associate
07.2022 - Current
Job overview
- Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
Ross Dress for LessFontana, CA
Dressing Room Attendant
07.2022 - Current
Job overview
- Interacted warmly, courteously and professionally with guests, patrons and associates and cultivated joyful, inviting atmosphere while performing menial but important tasks with vigor.
- Monitored indoor and outdoor areas proactively for anything out of place or needing attention, kept alert for guests in need of help and practiced exemplary hospitality.
- Helped decrease clothing theft by limiting number of items customers could try on in fitting rooms.
- Provided information about merchandise, policies and sales to customers.
- Helped customers by answering questions and locating merchandise.
- Tidied and cleaned fitting rooms to create welcoming and comfortable environment.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Ross Dress for LessFontana, CA
Front End Supervisor
07.2022 - Current
Job overview
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed large volume of guests and improved overall customer service.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
Education
Cal State University San BernardinoSan Bernardino
Bachelor of Arts from Sociology
05.2022
Chaffey CollegeRancho Cucamonga, CA
Associate of Arts from Sociology
05.2020
Chaffy CollegeRancho Cucamonga, CA
Associate of Arts from Liberal Arts And Sciences
05.2020
Skills
- Flexible Schedule
- Verbal and Written Communication
- Organized and Efficient
- Friendly and Outgoing
- Public Speaking
- Professional Appearance
- Cash Handling
- Payment Processing
- Cleaning and Sanitizing
- Honest and Ethical
- Honest and Dependable
- Product Location
- Pricing and Markdowns
- Deadline Adherence
- Team Collaboration
Accomplishments
- Cal State San Bernardino Do Good Award for volunteer hours.
- Earned Cum Laude cord at Cal State San Bernardino.
- Honored with a 600$ scholarship from Masonic Lodge Members.
- Led team to achieve goal in short amount of time, earning recognition from upper management.
- Member of Sociology Honors Society: Alpha Kappa Delta.
- Boys and Girls Club Donations Champion, earned award for most donations received.
- Won “Employee of the Month” in 2023.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
Ross Dress for Less
07.2022 - Current
Markdown Associate
Ross Dress for Less
07.2022 - Current
Dressing Room Attendant
Ross Dress for Less
07.2022 - Current
Front End Supervisor
Ross Dress for Less
07.2022 - Current
Cal State University San Bernardino
Bachelor of Arts from Sociology
Chaffey College
Associate of Arts from Sociology
Chaffy College
Associate of Arts from Liberal Arts And Sciences
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