Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shauna Richard

New Llano,LA

Summary

Experienced medical record technician offering over twenty years of healthcare experience. Highly accurate and efficient with strong time management skills and reliable, hardworking nature. Enthusiastic and committed to accuracy, with great decision-making skills.

Overview

20
20
years of professional experience

Work History

Medical Record Technician 40 Hours/week

The Arora Group
10.2024 - Current
  • Expedited release-of-information requests by verifying authorization forms and providing requested documents promptly.
  • Demonstrated strong attention to detail while cross-referencing medical records for completeness and consistency, identifying potential errors and facilitating prompt resolution.
  • Contributed to a team-oriented work environment by collaborating closely with colleagues on various projects related to medical records management.
  • Kept accurate log of requests for medical information and records.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Ensured timely processing of medical records requests by efficiently coordinating with healthcare providers, insurance companies, and legal representatives.
  • Developed strong working relationships with physicians, nurses, and other healthcare professionals to ensure accurate recordkeeping practices were upheld consistently across all departments.
  • Maintained patient records in compliance with security regulations.

Medical Record Technician 40hrs/week

STG International Inc.
12.2018 - 10.2024
  • Kept accurate log of all requests for medical information and records.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Interacted and communicated easily with department personnel and public.
  • Maintained accuracy, completeness and security for medical records and health information.
  • Reviewed documentation for compliance with requirements and accuracy of information.

Assistant Office Manager 32hrs/week

Alammar Medical Clinic
03.2005 - 11.2018
  • Achieved client confidence and protected operations by keeping information confidential.
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Oriented and trained new staff on proper procedures and policies.
  • Gathered forms, copied insurance cards and verified patient information for billing and insurance filing.
  • Called and faxed pharmacies to submit prescriptions and refills.

Education

Associate of Science - Health Information Management

Louisiana Tech University
Ruston, LA

Skills

  • Records review/management
  • Data collection and management
  • Fluent in English
  • ECW competency
  • Managing deadlines
  • Information collection/Verification
  • EMR / EHR
  • Patient confidentiality
  • Attention to detail
  • Document scanning
  • Data entry
  • Medical records auditing
  • HIPAA compliance
  • Medical terminology proficiency
  • Written and verbal communication

Timeline

Medical Record Technician 40 Hours/week

The Arora Group
10.2024 - Current

Medical Record Technician 40hrs/week

STG International Inc.
12.2018 - 10.2024

Assistant Office Manager 32hrs/week

Alammar Medical Clinic
03.2005 - 11.2018

Associate of Science - Health Information Management

Louisiana Tech University

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