SHAUNA RODGERS
Birmingham,AL
Summary
Experienced college student-athlete with a passion for verifying the safety and security of all individuals within the area of responsibility. Hardworking individual with an excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with the ability to stay calm and poised during stressful or emergency situations. Looking for a career within the criminal justice system that rewards hard work, dedication, and perseverance.
Overview
3
3
years of professional experience
Work History
American Red Cross Lifeguard
University Of Alabama At Birmingham
08.2023 - Current
- Supervisor: JT Cooper (205-996-5038)- May contact
- 20 Hours/Week
- Duties and Related Skills
- Maintain constant supervision of the Student Recreational Center swimming pool
- Enforce safety rules to ensure guests stay safe while swimming.
- Respond and assist in in-water rescues pertaining to distressed and drowning persons.
- Apply first aid to guests who are suffering from minor, non-emergency injuries.
- Engage in CPR when needed in emergency situations.
Intern
Jefferson County Sheriff's Office
08.2023 - 12.2023
- Supervisor: Deputy Nathan Persall (205-325-5709)- May Contact
- 24 Hours/Week
- Duties and Related Skills
- Analyzed problems and worked with teams to develop solutions to issues that communities may face on a daily basis due to crime.
- Sorted and organized files, spreadsheets, and reports related to crime data.
- Shadowed patrol deputies on ride-alongs and assisted in stops.
- Shadowed prosecutors during court hearings for speeding tickets, DUIs, etc.
Lifeguard
LEGOLAND Florida Water Park
05.2023 - 08.2023
- Supervisor: Luke Deangelis (863-746-5363) - May contact
- 38 Hours/Week
- $13/Hour
- Duties and Related Skills -Perform various types of in-water rescues on distressed and drowning persons
- Apply First-Aid as needed related to injured guests and employees
- Enforce park rules and safety precautions, ensuring guests are practicing and maintaining safe pool and slide etiquette
- Key Achievements -Contributed to an overall guest satisfaction rate of 80%.
- Performed 3 rescues, where all 3 guests were safely extracted and did not require additional medical assistance.
- Awarded an employee “Golden Ticket” for satisfactory customer service that went “above and beyond.”
Hostess
The Albatross Of Sebring
07.2021 - 01.2022
- Supervisor: Abigail Clouse (419-672-8899)- May contact
- 20 Hours/Week
- $11/Hour
- Duties and Related Skills
- Create seating arrangements for guests based on reservations and a first-come-first-serve basis.
- Assist with taking guests' orders once seated.
- Answer phone calls and take to-go orders when needed.
- Deliver excellent customer service and settle any disputes between customers and complaints.
- Key Achievements
- Successfully arranged and seated customers on an anticipated busy day after a press release about the restaurant and received a 100% satisfaction rate.
Hostess
Cody’s Original Roadhouse
05.2021 - 07.2021
- Hostess
- 35 Hours/Week
- $6.95/Hour
- Duties and Related Skills
- Seat guests accordingly and in a timely manner.
- Ensure cleanliness of the work area.
- Organize arrangements for large parties and events.
- Dispute customer complaints and deliver excellent customer service.
- Key Achievements
- Became the only hostess who could manage long wait times without any manager supervision.
Education
Bachelor of Science - Criminal Justice
University of Alabama
Birmingham, AL04.2024
Skills
- Criminal Justice
- Team Collaboration
- Verbal Communication
- Leadership
- Public Service
- Emergent Care
- Public Interaction
- Safety Awareness
Additional Information
- UAB Women’s Bowling Team , Presidential Honors List Dean’s List Honoree Student Scholar Athlete
- Key Achievements
Timeline
American Red Cross Lifeguard
University Of Alabama At Birmingham
08.2023 - Current
Intern
Jefferson County Sheriff's Office
08.2023 - 12.2023
Lifeguard
LEGOLAND Florida Water Park
05.2023 - 08.2023
Hostess
The Albatross Of Sebring
07.2021 - 01.2022
Hostess
Cody’s Original Roadhouse
05.2021 - 07.2021
Bachelor of Science - Criminal Justice
University of Alabama
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