Shaun Casey Merrick
St Louis,MO
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Photographer
Fish Eye Fun
St Louis, MO
10.2013 - Current
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Managed social media platforms for increased online presence and audience reach.
- Elevated brand visibility with creation of targeted social media marketing strategy.
Patient Care Manager
Stress Free Health Testing
St Louis, MO
03.2021 - 04.2025
- Maintained accurate documentation of patient interactions, treatments administered, and progress notes in electronic medical records systems.
- Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
- Oversaw day-to-day operations of the department, ensuring seamless coordination between all members of the care team.
- Conducted regular A/B testing of various SEO elements such as title tags, meta descriptions, header usage, and image alt text to identify optimal configurations.
- Analyzed SEO outreach goals and presented findings to marketing director.
- Excellent communication skills, both verbal and written.
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
- Extensive experience in Ecommerce.
Dispatcher
Jannx Medical Systems
St. Louis, MO
02.2010 - 02.2013
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Maintained updated and detailed records of calls in physical and electronic database.
- Maintained accurate records of all dispatch calls, ensuring accountability and enabling thorough incident reviews.
Education
Associate of Arts - Communication
St. Louis Community College
St. Louis, MO12-2008
Skills
- Project management
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Time management
- Friendly, positive attitude
- Customer service experience
Timeline
Patient Care Manager
Stress Free Health Testing
03.2021 - 04.2025
Photographer
Fish Eye Fun
10.2013 - Current
Dispatcher
Jannx Medical Systems
02.2010 - 02.2013
Associate of Arts - Communication
St. Louis Community College