Dynamic and results-oriented professional passionate about empowering individuals and fostering personal growth through tailored support and resources. Organized and dependable with skills in managing multiple priorities while maintaining a positive attitude and commitment to team objectives. Experienced in developing impactful youth programs and nurturing meaningful relationships with diverse populations, driving engagement and collaboration at all levels. A dedicated advocate in the human services field, committed to identifying effective solutions and providing exceptional service to those in need.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Youth Leader
Eastside Community Network
05.2024 - Current
Managed the Brains of the East program, providing academic support and postsecondary planning for youth ages 13–18 to improve academic performance and college readiness.
Designed and facilitated workshops on college admissions, financial aid, and career exploration to increase youth awareness of higher education and career pathways.
Coordinated job shadowing experiences, internships, and educational field trips to expose participants to diverse industries and professional environments.
Provided individualized coaching to help youth develop resumes, cover letters, and interview skills, strengthening workforce readiness.
Delivered community development curriculum through interactive classes and workshops focused on leadership, personal growth, and life skills.
Built collaborative partnerships with school counselors, teachers, and parents to ensure a holistic support system for youth participants.
Mentored youth by supporting goal setting, decision-making, and personal development in a safe and engaging learning environment.
Partnered with community organizations and internal departments to connect youth with additional academic, career, and social support resources.
-Tracked program outcomes, maintained detailed documentation, and prepared reports to communicate progress to stakeholders, funders, and organizational leadership.
-Evaluated program effectiveness and implemented improvements to enhance youth engagement and measurable outcomes.
Team Lead
Eastside community network
07.2023 - 08.2023
Facilitated workshops on climate change topics for diverse groups, empowering participants with knowledge and practical solutions.
Assisted in the creation of compelling presentations and reports, effectively conveying complex climate topics to diverse audiences.
Researched and analyzed data on local environmental concerns, informing strategic planning for the future
Managed 250 incoming calls, emails, and faxes per day from customers.
Assistant
Villages of Detroit
04.2023 - 07.2023
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Organized resources, records and personnel to accomplish aggressive targets.
Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Managed approximately 330 incoming calls, emails and faxes per day from customers
Junior Team Leader
Eastside community network
07.2022 - 08.2022
Increased team efficiency by delegating tasks according to individual strengths and abilities.
Developed and implemented project timelines with regular check-ins, ensuring timely completion of tasks.
Enhanced community engagement by organizing outreach programs and events.
Internship Student
Tanya aho
05.2022 - 07.2022
Developed expertise in specific funding areas through continuous professional development workshops and conferences related to grant writing best practices.
Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
Canvasser
Eastside community network
03.2022 - 04.2022
Conducted door-to-door outreach informing community about foreclosure prevention strategies
Guided community in understanding resources offered
Went to over 400 doors over 34 miles daily to educate and sign up potential voters.
Education
High School Diploma -
Southeastern High School
3030 Fairview
06-2021
Skills
Materials Preparation
Report Writing
Outreach
Time management
Meeting Coordination
Teamwork and Collaboration
Youth development
Multitasking and Organization
Telephone Etiquette
Outstanding communication skills
Appointment scheduling
Customer service
Certification
FAFSA Specialist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.