Shaunda Brown
Midway
Summary
Dedicated professional with a strong background in facilities maintenance and correctional safety, notably at Florida State University. Excelled in enhancing cleanliness and security, showcasing exceptional problem-solving and interpersonal skills. Proven track record in employee training and improving operational efficiency, adhering to safety standards. Renowned for reliability and a robust work ethic, consistently exceeding employer expectations.
Overview
26
26
years of professional experience
Work History
Custodian
Florida State University
04.2024 - Current
- Cleared waste containers and recycling to maintain cleanliness.
- Maintained hygiene with regular dusting duties.
- Maintained cleanliness of building interiors and exteriors.
- Organized and maintained supply area to facilitate quick access to tools.
Correctional Officer
Gadsden Re-entry Center
09.2023 - 04.2024
- Ensured safety of all involved parties during critical situations.
- Inspected inmate living areas, identifying illegal possessions and banned materials.
- Ensured safety by closely monitoring inmate behavior.
- Performed thorough examinations of incarcerated individuals and their environments to decrease contraband presence.
Lead Food Service Worker
Gadsden Re-entry Center
04.2022 - 09.2023
- Streamlined processes to boost overall kitchen productivity.
- Contributed to crafting inventive menu selections that enhanced revenue and loyalty.
- Consistently upheld presentation aesthetics on every dish served.
- Ensured seamless management of daily cash flow by verifying data accuracy.
Mail Processing Clerk
USPS
09.2020 - 04.2022
- Verified recipient addresses to ensure delivery accuracy.
- Optimized mail processing by keeping the work area clean and well-organized.
- Trained incoming staff in procedural norms, equipment handling, and safety practices.
- Enhanced efficiency by optimizing mail sorting and organizing techniques.
Custodian
Florida State University
05.2012 - 09.2020
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Warehouse Clerk
Csg Systems International Inc
08.2004 - 05.2012
- Adhered to safety and health regulations within the warehouse environment.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
Senior Clerk
Department of Revenue
02.1999 - 08.2004
- Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
- Managed incoming correspondence, ensuring proper distribution and timely response from appropriate personnel.
- Improved office efficiency by streamlining filing systems and organizing essential documents.
- Coordinated meetings and prepared necessary documents.
Education
Bachelor Of Science - Criminal Justice
Southern New Hampshire University
Manchester, NHAssociate Of Arts And Sciences - Liberal Arts
Southern New Hampshire University
Manchester, NH10.2020
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Cleaning expertise
- Team collaboration
- Time management
- Problem-solving
- Attention to detail
- Floor cleaning and buffing
- Customer service-focused
- Custodial machine operation
- Work prioritization
- Sanitation techniques
- Waste disposal
- Work orders
- Floor polishing
- Room setup and breakdown
- Employee training
- Restroom cleaning
- Multitasking and organization
- Reliability and punctuality
- Trash removal
- Janitorial procedures
- Excellent communication skills
- Strong work ethic
- Communication and interpersonal skills
- Decision-making
- Safety standards and protocols
Timeline
Custodian
Florida State University
04.2024 - Current
Correctional Officer
Gadsden Re-entry Center
09.2023 - 04.2024
Lead Food Service Worker
Gadsden Re-entry Center
04.2022 - 09.2023
Mail Processing Clerk
USPS
09.2020 - 04.2022
Custodian
Florida State University
05.2012 - 09.2020
Warehouse Clerk
Csg Systems International Inc
08.2004 - 05.2012
Senior Clerk
Department of Revenue
02.1999 - 08.2004
Bachelor Of Science - Criminal Justice
Southern New Hampshire University
Associate Of Arts And Sciences - Liberal Arts
Southern New Hampshire University
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