Shaunda Johnson
Springfield,MO
Summary
Dynamic Stretch Practitioner at Stretch Zone with a proven ability to enhance client mobility through tailored programs. Skilled in critical problem solving and building strong relationships, I effectively monitored progress and implemented evidence-based practices, resulting in improved patient outcomes. Eager to learn and adapt, I thrive in fast-paced environments and a heavy work load.
Overview
6
6
years of professional experience
Work History
Stretch Practitioner
Stretch Zone
10.2023 - Current
- Delivered individualized stretching sessions to enhance client mobility and flexibility.
- Educated clients on body mechanics and proper stretching techniques for optimal results.
- Monitored client progress, adjusting programs to meet changing needs and goals.
- Teach proper mobility and tips to prevent injury.
- Collaborated with team members to improve service delivery and client satisfaction.
- Enhanced patient outcomes by implementing evidence-based practices and closely monitoring progress.
Patient Access Representative
Jordan Valley Community Health Center
10.2019 - Current
- Accurately posted insurance payments and adjustments to patient accounts in accordance with guidelines in a timely manner.
- Review EOBS and ensure policies match.
- Resolve posting errors to maintain clean accounts.
- Work with the billing and coding team to edit claims and reduce delays.
- Follow HIPPA under organizational standards,
- Utilized billing software such as Epic, excel, and ochin.
FOH Team Member
Highland Springs Country Club
05.2021 - 07.2025
- Facilitated smooth front-of-house operations through effective communication with kitchen staff.
- Trained new team members on service standards and operational procedures.
- Delivered exceptional guest service in high-volume dining environment.
- Managed members needs, managed special requests, and resolved issues quickly .
- Coordinated special events, ensuring all aspects met member expectations for quality and service.
Education
Bachelor of Science - Exercise Science
Missouri State University
Springfield, Missouri, MO05-2023
Skills
- Ability to build strong relationships
- Ability to maintain a heavy work schedule with correct timing
- Personable and supportive
- Highly driven and ambitious
- Loyal to employer
- Eager to learn
- Adaptable
- Critical problem solving skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Stretch Practitioner
Stretch Zone
10.2023 - Current
FOH Team Member
Highland Springs Country Club
05.2021 - 07.2025
Patient Access Representative
Jordan Valley Community Health Center
10.2019 - Current
Bachelor of Science - Exercise Science
Missouri State University