Shaundale Hardage
Summary
Dedicated military veteran with a proven track record of teamwork, discipline, and leadership, seeking new opportunities in customer service. Skilled in effectively communicating with diverse individuals and providing exceptional service to meet and exceed customer expectations. Possess a strong work ethic, adaptability, and a commitment to excellence in all tasks undertaken. Eager to bring my experience, determination, and passion for serving others to a dynamic team environment. Ready to leverage my military background to contribute to a fast-paced, customer-focused organization..
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pest Controller
Department of the Air Force
08.2023 - Current
- Studies preliminary reports or diagrams of infested areas while determining treatment type required to eliminate and prevent reoccurrence of future infestations.
- Applies pesticides and traps in accordance with state regulations and safety guidelines to ensure the health and safety of clients and their environments.
- Educates clients on proper sanitation practices and pest control measures to prevent future infestations.
- Uses a variety of tools and chemicals safely and efficiently to eradicate pests, including rodents, insects, and other small animals.
- Performs administrative duties involving inventory, inputting data for chemical usage, ordering chemicals/supplies, organizing, and maintaining accurate records.
- Presents knowledge of organizational responsibilities and competent in producing numerous documents including reports/spreadsheets.
- Demonstrates leadership abilities by executing supervisory roles during absence of supervision.
- Demonstrates the ability to analyze and prioritize work to meet deadlines.
- Performs quality assurance and evaluations of contracted pest management functions.
Integrated Pest Management Technician
Enlisted US Air Force Member- Dover AFB
07.2016 - 07.2023
- Applied a variety of pest control methods, including biological, cultural, physical, and chemical controls, with a strong emphasis on non-chemical alternatives.
- Educated clients on pest prevention techniques and recommended follow-up treatments to maintain a pest-free environment.
- Managed pest control equipment and supplies, ensuring they were properly maintained and used in accordance with industry regulations.
- Maintained accurate records of pest activity, treatment plans, and outcomes to track progress and make informed decisions for future pest control efforts.
- Conducted thorough inspections to identify pest infestations, determining the type and severity of the problem.
- Communicated effectively with coordinating agencies such as USDA and medical personnel to control health activities.
- Adhered to quality and service standards to support operational and functional goals.
Education
Bachelor of Science - Human Resource Management
University of Maryland-Global Campus
Adelphi, MD05-2025
Skills
- Excellent Customer Service
- Microsoft Office
- Strong Attention to Detail
Certification
DOD Pest Certification November 2023
Secret Clearance
OSHA 10 Hour Safety Certification
Timeline
Pest Controller
Department of the Air Force
08.2023 - Current
Integrated Pest Management Technician
Enlisted US Air Force Member- Dover AFB
07.2016 - 07.2023
Bachelor of Science - Human Resource Management
University of Maryland-Global Campus
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