Shaundalyn Conway
Atlanta,GA
Summary
Offering expertise in the ultimate customer experience. It is my goal to do the best job within my scope and lead by example. Dedicated to training and mentoring while cultivating a productive work culture.
Overview
25
25
years of professional experience
Work History
Poll Manager
Dover Staffing Agency
04.2022 - Current
- Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
Office Manager
Cookie Grams of Georgia
03.2014 - 03.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Owner
2 Tastee Catering
01.2010 - 02.2014
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Manager
Lil' Buddy's Home Cookin'
01.2000 - 02.2008
- Accomplished multiple tasks within established timeframes on a daily basis.
Education
Psycology
Georgia State University
Atlanta, GAHigh School Diploma -
Peachtree High School
Atlanta, GA06.1987
Skills
* Pays attention to detail
*Excellent customer service skills
Timeline
Poll Manager
Dover Staffing Agency
04.2022 - Current
Office Manager
Cookie Grams of Georgia
03.2014 - 03.2022
Owner
2 Tastee Catering
01.2010 - 02.2014
Manager
Lil' Buddy's Home Cookin'
01.2000 - 02.2008
Psycology
Georgia State University
High School Diploma -
Peachtree High School
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