Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shaundra Tucker

Millbrook,AL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Warehouse Operator

United Parcel Service, UPS
Montgomery, AL
10/31/05 - Current
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Continuous coupling and uncoupling of tractor trailers and shifting equipment. Moving and maneuvering tractor trailers into position for package handling operations.
  • Understood and followed oral and written directions.
  • Planned and completed group projects, working smoothly with others.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Sales Floor Associate

Sams Club Distribution
Montgomery , AL
06.2012 - 08.2016
  • Produce Associate/ Cashier/ Sales Floor
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Provided information to customers concerning sales, promotions and store policies.
  • Conducted periodic price checks for competitive pricing accuracy on the sales floor.
  • Ensured compliance with applicable laws, regulations concerning sale of goods, services.
  • Developed knowledge about products and sales items to answer customer questions.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, as well as security practices.
  • Performed inventory counts on a regular basis to ensure accurate stock levels.
  • Computed purchases and received and processed cash or credit payment.
  • Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
  • Itemized and totaled customer merchandise selection at checkout counter with cash register.
  • Built and maintained relationships with peers and upper management to drive team success.

Front End Team Lead

Winn-Dixie Stores Inc.
Montgomery, AL
03.2012 - 11.2014
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed large volume of guests and improved overall customer service.
  • Promoted store loyalty program to increase customer engagement and drive consistent sales.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Computed purchases and received and processed cash or credit payment.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Developed and managed front-end development processes for web applications.
  • Monitored cash drawers in checkouts to verify adequate cash supply.

Education

High School Diploma -

Robert E. Lee High School
Montgomery, AL
05-2005

Skills

  • Quick learning and problem solving skills
  • Cycle Counting
  • Inventory Tracking
  • Storage Organization
  • Safety Compliance
  • Protective Equipment Use
  • Visual Inspection
  • Material Handling
  • Standards Compliance
  • Equipment Operation
  • Truck Driving
  • Loading Dock Operations
  • Cargo Securing
  • DOT Regulations
  • Willing to Learn

References

References available upon request.

Timeline

Sales Floor Associate

Sams Club Distribution
06.2012 - 08.2016

Front End Team Lead

Winn-Dixie Stores Inc.
03.2012 - 11.2014

Warehouse Operator

United Parcel Service, UPS
10/31/05 - Current

High School Diploma -

Robert E. Lee High School

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Shaundra Tucker