Human Resource Professional with 4 years of experience performing administrative, financial and customer care functions. Active Secret Clearance.
Overview
10
10
years of professional experience
Work History
Military Pay Technician, US Army DA Civilian
US Army Financial Management Command
04.2023 - Current
Conduct detailed research on current and historical Master Military Pay Accounts (MMPA) within the Defense Joint Military Pay Systems (DJMS), ensuring meticulous attention to detail.
Handle complex transactions in the Defense Military Pay Repository (WEB DMO) with meticulous attention to detail, ensuring precise processing of Basic Allowance for Housing (BAH) changes, Basic Allowance for Subsistence (BAS) changes, Family Separation Allowance (FSA) inputs, leave records, debt collections, re-enlistments, extensions, statements of charges, start and stop of entitlements, Permanent Change of Station (PCS) arrivals, and Retirements, maintaining a 98% accuracy rating.
I propose enhancements to streamline digital workflows, aiming to save time and reduce labor hours. I provide input to management for developing Standard Operating Procedures and assist in creating Action Plans based on DFAS NAFCD inspection results. I am proficient in using Outlook 2016, Word 2016, Excel 2016, PowerPoint 2016, and Adobe.
Human Resource Specialist
UNITED STATES ARMY
09.2019 - 02.2023
Interpreted government staffing personnel, placement including regulations and policies
Processes Personnel actions for battalion personnel including military enlisted and officer strength management, personnel authorization and utilization
Provide customer service and technical support to staff, which included reviewing and editing all correspondence for the correct spelling, grammar, and format
Revised finance Standard Operating Procedures to streamline pay inquiries, resulting in dramatic reduction of pay issues within the organization
Processed and tracked the progress of personnel action activities.
Human Resource Specialist - Health Technician (GS7)
ALABAMA NATIONAL GUARD
05.2017 - 01.2019
Specialized experience counseling personnel on benefits
Updated the unit's health care systems' databases with updates to missions, organizations, and programs
Interpreted and explained human resources policies procedures, laws and standards, and regulations
Maintained filing systems for the organization.
Shift Manager
Popeye's Louisiana Kitchen
01.2015 - 01.2017
Scheduled staff hours and assigned duties
Trained new employees
Scheduled and received food and beverage deliveries, checked delivery contents to verify product quality and quantity.
Education
Bachelor of Science - Interdisciplinary Studies
Troy University
10.2024
Associate of Arts - General Studies
Enterprise State Community College
Enterprise, AL
11.2021
Skills
Customer Service
Teamwork
Financial Skills
Organizational abilities
Time Management
Problem-Solving
Organizational Skills
Multitasking Abilities
Professional Highlights
UNITED STATES ARMY
ALABAMA NATIONAL GUARD
Popeye's Louisiana Kitchen
Timeline
Military Pay Technician, US Army DA Civilian
US Army Financial Management Command
04.2023 - Current
Human Resource Specialist
UNITED STATES ARMY
09.2019 - 02.2023
Human Resource Specialist - Health Technician (GS7)
ALABAMA NATIONAL GUARD
05.2017 - 01.2019
Shift Manager
Popeye's Louisiana Kitchen
01.2015 - 01.2017
Bachelor of Science - Interdisciplinary Studies
Troy University
Associate of Arts - General Studies
Enterprise State Community College
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Military Pay Technician at USA Army Financial Management CommandMilitary Pay Technician at USA Army Financial Management Command