Shaunee Gage
Leo-Cedarville,IN
Summary
Adept at automotive and interior detailing. I excel in customer service and teamwork anywhere I am employed. My proactive approach and patience have consistently enhanced customer satisfaction and loyalty, leveraging skills in cleaning techniques to achieve superior service standards. I have a good background with cash handling as well, running a cash register.
Overview
15
15
years of professional experience
Work History
Interior Auto Detailer
Self-Employed
06.2022 - Current
- Enhanced customer satisfaction by providing thorough interior and on occasion some exterior detailing services.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
Retail/Resale Sales Associate
Kid to Kid
11.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies.
- Provided excellent customer service.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Breakfast Attendant
Hilton
02.2018 - 06.2019
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Contributed to a positive atmosphere by engaging in friendly interactions with both guests and coworkers alike.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
- Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
Housekeeping Room Attendant
Hilton
02.2018 - 06.2019
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Waitress
Garnos 469 Sports & Spirits
03.2010 - 08.2013
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
GED/Diploma -
Ivy Tech Community College
Fort Wayne, INSkills
- Automotive detailing
- Interior detailing proficiency
- Customer service
- Teamwork
- Cleaning techniques
- Patience and empathy
- Cash handling
Timeline
Retail/Resale Sales Associate
Kid to Kid
11.2024 - 01.2025
Interior Auto Detailer
Self-Employed
06.2022 - Current
Breakfast Attendant
Hilton
02.2018 - 06.2019
Housekeeping Room Attendant
Hilton
02.2018 - 06.2019
Waitress
Garnos 469 Sports & Spirits
03.2010 - 08.2013
GED/Diploma -
Ivy Tech Community College
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