Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaunee Lofgren

Hampton,NH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail oriented, strong organizational skills to handle the task or tasks at hand in a professional and efficient manner. Hardworking and passionate about customer service, and maintaining strong relationships with clients, vendors, and coworkers to ensure high quality work to employer. Excellent time management and problem solving skills. Experienced in working in high stress situations, and able to focus on the job at hand in a quality manner.

Thank you for taking the time to consider my resume, I hope to have the opportunity to speak with you further, with the possibility of working for your company.

Overview

6
6
years of professional experience

Work History

Office Manager

HeatMizer Insulation LLC.
02.2018 - Current
  • -Maintained work schedule, answered phone calls, booked appointments for commercial and residential insulation jobs, energy audit, and estimates.
  • -Supplied clients with information on our company services, and information on insulation, heat pumps, etc.
  • -Worked with local CAP agency (York County Community Action.) with scheduling low income heat pump installs, and completed all necessary paperwork for program funding.
  • -Filled out all vendor and client paperwork (varied by job.)
  • -Completed all and any required Efficiency Maine rebate claim forms for all eligible clients, and processed all forms to Efficiency Maine.
  • -Greeted and assisted clients entering showroom.
  • -Met with clients to go over scope (projects) for insulation, and ductless heat pump installs.
  • -Created home energy audit reports, and attended in field energy audit appointments. (Took pictures, set up blower door, and assisted boss with any tasks he needed help with to complete audit appointment.)
  • -Experienced in profit & loss reports/ statements, basic bookkeeping tasks, and quickbooks online.
  • -Experienced in processing payroll for employees.
  • -Experienced in insurance audits for company, as well as bill pay for any company bills/ expenses.
  • -Kept track and maintained supplies for current and upcoming jobs. Ordered any necessary equipment and materials from vendors.
  • -Maintained log of any company vehicle maintenance, registrations, and yearly inspections.
  • -Cleaned showroom, and offices.
  • -Knowledgeable with creating estimates, and invoices for clients.
  • -Interviewed any potential new employees, and guided them with new hire process.
  • -Experienced in Smart Service scheduling software.

Education

Medical Assistant (MA) Diploma Course -Online - Medical Assisting

Penn Foster Career School
Scranton, PA
08.2024

High School Diploma -

Massabesic High School
Waterboro, ME
06.2015

Skills

  • Project Management
  • Customer Relations
  • Calendar Management
  • Scheduling
  • Handling Complaints
  • Cash Flow and Reconciliation
  • Deposit Collection
  • Inquiry Requests
  • Preparing Proposals
  • Administration and Operations
  • Email Correspondence
  • Profit and Loss Statements
  • P&L Responsibility
  • Customer Service Management
  • Administering Payroll
  • Accounts Payable and Receivable
  • Office Supplies and Inventory
  • Client Correspondence
  • Conflict Management
  • Human Resources

Timeline

Office Manager

HeatMizer Insulation LLC.
02.2018 - Current

Medical Assistant (MA) Diploma Course -Online - Medical Assisting

Penn Foster Career School

High School Diploma -

Massabesic High School

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Shaunee Lofgren