Shaunia Muskin
Smryna,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong problem-solving skills eager to secure entry-level CNA/PCT position. Ready to help team achieve company goals and make sure that all patients are cared for with compassion.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
CNA Student(clinicals)
Pruitt Healthcare
10.2023 - 11.2023
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Supported needs of 10+ residents under long-term care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Cashier
Marshalls Department Store
06.2021 - 10.2022
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Caregiver
Self Employed Services
02.2020 - 03.2021
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted client with daily living activities for improved quality of life.
- Collaborated with healthcare professionals to ensure optimal patient outcomes.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing.
Education
Bachelor of Science - Nursing
Georgia State University
Atlanta, GA05.2027
Skills
- Time management and organizational skills from having to assist many patients at the same time during clinicals and also from being a server
- How to check and document patient vitals
- How to assist patients with daily living activities and help them maintain proper hygiene
- Medical terminology knowledge
- Transfer Techniques
- HIPAA Compliance
- Patient Safety
- Empathy, Integrity, and compassion!
Certification
BLS certification
CNA certification
Timeline
CNA Student(clinicals)
Pruitt Healthcare
10.2023 - 11.2023
Server
Olive Garden
01.2023 - Current
Cashier
Marshalls Department Store
06.2021 - 10.2022
Caregiver
Self Employed Services
02.2020 - 03.2021
Bachelor of Science - Nursing
Georgia State University
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