Hi, I’m
Shaunica Brown-Washington
Savannah,Georgia
Summary
Diligent and passionate chef with demonstrated culinary proficiency and 20 plus years of experience in a lead positions. Committed to close adherence to food safety regulations and industry best practices in all kitchen activities. Detail-oriented with strong communication and time and resource management skills. High-performing Chef/Cook offering 20 plus years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.
Overview
25
years of professional experience
Work History
Churchill"s British PubSavannah, GA
Chef Assistant
03.2020 - Current
Job overview
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef and waiting staff's needs.
- Assisted in menu preparation, making suggestions and researching recipes compatible with existing menu items.
- Unloaded delivery trucks, verified contents against invoice and properly stored food items.
- Used variety of kitchen tools and appliances to prepare ingredients and meals.
- Implemented successful cross-marketing strategies such as food and wine pairings.
- Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
- Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
- Received, inspected and verified food and kitchen inventory delivery before storage.
- Limited portion sizes and used garnishes to control food costs.
OnBrand24Savannah, GA
Customer Service Representative
04.2017 - 03.2020
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
John Wesly VillaSavannah, GA
Dietary Supervisor
01.2014 - 04.2017
Job overview
- Monitored production to check safety, standardized production and appropriate portioning.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Purchased food supplies for department according to budget limitations.
- Monitored food preparation, production and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Created new recipes, outlined steps and training staff on correct preparation.
- Cut spending through effective inventory management and supply sourcing.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
R&S Logistics Savannah, GA
Line Leader
05.2011 - 02.2017
Job overview
- Assessed processes and production lines for proper setup per instructions and procedures.
- Maintained communication across key departments and senior leadership team.
- Monitored employee performance to determine need for additional education and training.
- Tracked material orders and deliveries in accordance with company procedures.
- Supervised updating procedures for working documents such as shift reports and handovers.
- Safely operated kitchen equipment to avoid accidents and mishaps.
Sbarro"sSavannah, GA
General Manager
07.2008 - 02.2014
Job overview
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Designed modern employee recognition program which boosted productivity and improved morale.
Vic's On The RiverSavannah, GA
Sauté Line Cook
03.2004 - 12.2007
Job overview
- Organized server tickets to expedite food orders.
- Maintained neat appearance and clean uniform to project professionalism to customers.
- Adhered to safety procedures for operating and cleaning kitchen tools and machinery to avoid injury.
- Performed thorough quality checks of food plating and presentation.
- Notified kitchen manager of shortages to maintain inventory.
- Covered, dated, rotated and properly stored food items to preserve quality and freshness.
- Sauteed and seasoned meats, pastas and vegetables to customer taste preference.
- Liaised with sous chef throughout shift to obtain food prep and kitchen management instructions.
- Prepared sauces and garnishes to complement sauteed menu items.
- Set up and maintained saute station to facilitate kitchen operations.
- Leveraged scales, dishers and ladles to monitor portion control.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
- Verified proper portion sizes and consistently attained high food quality standards.
Nightingale Nursing AgencySavannah, GA
Home Health Care Provider
03.2002 - 06.2004
Job overview
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Followed nutritional plans to prepare optimal meals.
Belk's Department StoreSavannah, GA
Sales Associate
09.1998 - 03.2001
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Savannah Technical CollegeSavannah, GA
Associate of Arts from Culinary Arts
06.2012
Skills
- Food Portioning and Packaging
- Salad Bar and Buffet Maintenance
- Meat and Poultry Slicing
- Dish Preparation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Chef Assistant
Churchill"s British Pub
03.2020 - Current
Customer Service Representative
OnBrand24
04.2017 - 03.2020
Dietary Supervisor
John Wesly Villa
01.2014 - 04.2017
Line Leader
R&S Logistics
05.2011 - 02.2017
General Manager
Sbarro"s
07.2008 - 02.2014
Sauté Line Cook
Vic's On The River
03.2004 - 12.2007
Home Health Care Provider
Nightingale Nursing Agency
03.2002 - 06.2004
Sales Associate
Belk's Department Store
09.1998 - 03.2001
Savannah Technical College
Associate of Arts from Culinary Arts
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