Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAUNICE JONES

Chicago,IL

Summary

Hardworking employee enthusiastic about learning hospital transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

20
20
years of professional experience

Work History

Resource Coordinator

Connect Search
03.2025 - Current
  • Optimized resource allocation by assessing project requirements and assigning appropriate personnel.
  • Conducted regular performance evaluations for team members, providing feedback on strengths and areas for improvement.
  • Spearheaded employee training programs to develop new skills within the team, increasing versatility in resource assignments.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Reduced project delays by proactively identifying potential bottlenecks in resource availability and addressing them promptly.

Home Health Aide

Serenity Health Care
04.2024 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.

Home Care Aide

Addus Home Health Care
06.2013 - 10.2022
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Planned, prepared and served meals and snacks according to prescribed diets.

Manager

Popeye's Chicken & Biscuits
03.2005 - 03.2016
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Recorded inventory sales into organization's weekly income report.

Education

High School Diploma -

Collins High School
Chicago, IL

Skills

  • Safety Protocols
  • Problem Resolution
  • Medical Documentation
  • Customer Satisfaction
  • Care Plan Assessment
  • Patient Care
  • First Aid and Safety
  • Case Management
  • Client Contact
  • Standard Operating Procedure
  • Patient tagging
  • Equipment moving

Timeline

Resource Coordinator

Connect Search
03.2025 - Current

Home Health Aide

Serenity Health Care
04.2024 - Current

Home Care Aide

Addus Home Health Care
06.2013 - 10.2022

Manager

Popeye's Chicken & Biscuits
03.2005 - 03.2016

High School Diploma -

Collins High School

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