Shaunice Steward
Bakersfield,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, also a Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help my team achieve company goals.
Overview
7
7
years of professional experience
Work History
Deli Clerk/Cold Deli Clerk
WinCo Foods
11.2021 - 09.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Prepared salads, soups and sandwiches for customers.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Picker
Amazon
05.2021 - 08.2021
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Followed safety protocols and procedures to minimize workplace accidents.
- Verified proper labeling and identification on all orders before shipment.
- Scanned and verified UPC codes for all products to aid in identification.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Transportation Assistant
Bakersfield City School District
10.2019 - 02.2020
- Watched the children as they entered and exited the school bus, placed children in there seats made surethey where buckled securely and watched them as the driver drove them to there destinations safely.
Sales Associate/Cashier/Customer Service
Dollar General
04.2018 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
Campus Safety Officer
Bakersfield City School District
02.2016 - 05.2017
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
- Documented safety and security incidents using preset guidelines and methods.
- Obtained CPR, First Aid and AED certifications in preparation for on-campus emergencies.
- Assisted with fire, hazardous material and active-shooter on-campus drills.
- Utilized radio, telephone and walkie communications equipment to contact other on-campus personnel and external authorities.
- Served as initial contact for campus visitors and provided directions to specific buildings, events and activities.
- Improved knowledge of security services available to students and campus personnel by participating in workshops and Safety trainings.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
High School Diploma -
Foothill High School
Bakersfield, CASkills
- Child Experience 11yrs
- Housekeeping
- In-Home Care
- Safety Knowledge
- Food Prep
- Register Operations
- Sanitation Procedures
- Food Sales and Promotion
- Machinery Cleaning
- Food Serving
- Register
- Stocking
- Proper Storage Procedures
- Food Preparation and Safety
- Preparing Food Items
- Food Safety Standards
- Product Availability
- Cleaning and Sanitizing
- Cash Handling
- Customer Service
- Cash Register Operation
- Data Entry
- Team Player
- Word
- Microsoft Office
- Inventory
- Fast learner
- Cashiering
- Senior Care
- Childcare
- Load & Unload
- Caregiving
- Meal Preparation
- Laundry
Timeline
Deli Clerk/Cold Deli Clerk
WinCo Foods
11.2021 - 09.2022
Picker
Amazon
05.2021 - 08.2021
Transportation Assistant
Bakersfield City School District
10.2019 - 02.2020
Sales Associate/Cashier/Customer Service
Dollar General
04.2018 - 09.2019
Campus Safety Officer
Bakersfield City School District
02.2016 - 05.2017
High School Diploma -
Foothill High School
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