Jason Pryor
North Scituate,RI
Summary
Dedicated Route Manager bringing proven expertise in meeting customer needs, overseeing drivers and prospecting for new business. History of growing territory with skilled lead generation and conversion. Manages daily operations with strong attention to detail and good organizational skills.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Shuttle Driver
FC Parking & Hospitality Services
Providence , RI
12.2024 - Current
- Maintained strict compliance with safety rules for passenger and driver protection.
- Complied with traffic regulations to safely operate vehicles.
- Inspected vehicle and personally handled routine upkeep.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Arranged to pick up customers or groups.
- Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
- Maintained safe driving habits to protect property and general public on roadways.
- Completed appropriate inspection paperwork and reported results to supervisors.
- Utilized lifts and ramps to help handicapped passengers board shuttles.
- Completed daily pre-trip inspections of the vehicle, including checking fluid levels and tire pressure.
- Ensured passenger comfort throughout duration of ride by adjusting air conditioning and heating systems as needed.
Route Manager / Distributor MAC TOOLS
MAC TOOLS
Smithfield, RI
03.2022 - 04.2024
- Provided guidance on how best to handle difficult customers or situations that arise during deliveries.
- Resolved conflicts between customers and delivery personnel in a professional manner.
- Monitored inventory levels in order to anticipate customer needs and adjust routes accordingly.
- Investigated customer complaints regarding the quality of products or services received.
- Coordinated with warehouse personnel to ensure timely delivery of goods.
- Managed daily activities of route sales staff including setting up appointments, delegating tasks.
- Developed and maintained positive relationships with customers, vendors, and local businesses.
- Utilized GPS navigation systems to plan optimal routes for deliveries.
- Maintained accurate records of deliveries, invoices, payments, and returns.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
LTO (Lift Truck Operator)
Shaw Industries
Taunton, MA
01.2021 - 08.2021
- Assisted with inventory control activities including cycle counts.
- Retrieved customer orders by locating them in the warehouse with the lift truck.
- Reported any damages or malfunctions encountered during operation of lift truck to supervisor immediately.
- Adhered strictly to all safety protocols when driving forklift at high speeds through tight spaces.
- Moved pallets within warehouse locations as required.
- Followed all safety regulations when operating the lift truck.
- Regularly maintained cleanliness of work area to meet health standards.
- Prepared necessary paperwork such as bills of lading and delivery slips.
- Checked orders against shipping documents to verify accuracy of order fulfillment.
- Conducted regular maintenance checks on the lift truck equipment before each shift began.
Operations Manager
Redi Carpet
Avon, MA
08.2019 - 09.2020
- Analyzed data from daily reports to identify trends in production performance metrics.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Performed cost analysis for various projects to determine budget requirements.
- Developed and implemented operational procedures to ensure quality standards are met.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Project Coordinator
US Installation Group
New Bedford, MA
09.2018 - 07.2019
- Responsible for handling all aspects of the installation of all hard surfaces and carpeting
- Ensuring the customers order is correct and complete upon receiving order
- Scheduling and confirming all materials we delivered to jobsite
- Maintained a detailed database of project information including budgeting, resources and deliverables.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Provided direction, guidance and support to team members throughout the duration of projects.
- Contributed ideas towards process improvements that would increase efficiency or productivity levels.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
Floorcovering Operations Manager
Sherwin Williams Flooring
East Hartford, CT
04.2015 - 06.2018
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Developed key performance indicators to measure effectiveness of operational processes.
- Tracked and replenished inventory to maintain par levels.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Planned delivery routing, team workflows and promotional initiatives.
- Published customer satisfaction results from feedback forms and correspondence.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Warehouse Manager
Mikes Flooring
Pawtucket, RI
11.2014 - 04.2015
- Oversee all aspects of running warehouse
- Entering and keeping detailed track of inventory; while reporting directly to GM
- Assigning jobs to installers and tracking their job performance
- Performing cuts for each job
- Maintaining a neat and safe environment.
LTO Operator
Shaw Industries
Taunton, MA
05.2013 - 11.2014
- Unload inbound trailers of flooring
- Scan inventory into designated areas
- Load outgoing trailers with proper orders and making sure everything is on trailer for delivery
- Maintaining a neat and safe environment to work in.
Property Manager
Public Storage
Cranston, RI
09.2009 - 03.2013
- Opening up property and making sure there is no debris left from previous night
- Walking property to check that all units are properly locked
- Making collection calls to past due customers
- Overseeing daily operations
- Making previous night deposit
- Cleaning empty units.
Surveying Assistant
Microsoft
Cranston, RI
06.2006 - 08.2009
- Assist Professional Land Surveyor in all aspects of daily work and land surveying activities
- Experience with Microsoft Word through typing Deed Descriptions and other documents
- Assist in operating surveying equipment to identify property markers of surrounding lots
- Researching deeds at various City Halls
- Locating maps of the specific areas for each client's property.
- Recorded survey measurements and data accurately in the field book.
Warehouse Supervisor
The Floor Center
North Attleboro, MA
06.1994 - 06.2006
- Monitored warehouse operations to ensure accuracy and efficiency.
- Provided leadership to motivate staff members to achieve performance goals.
- Managed daily cycle counts to maintain accurate inventory levels at all times.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Developed plans for reorganizing storage areas as necessary based on product volume changes.
- Directed receiving, warehousing, distribution and maintenance services.
- Identified process improvement opportunities within the warehouse environment.
- Developed and implemented safety policies and procedures for the warehouse team.
- Assisted with scheduling shipments and deliveries according to customer requirements.
- Maintained and updated inventory records accurately.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
Education
High school diploma -
North Providence High School
05.1998
Skills
- Shipping & Receiving
- Warehouse Supervisor Experience
- Project Coordination
- Warehouse Management
- Inventory Control
- Warehouse Experience
- Pricing
- Operations Management
- Project Management
- Management
- Forklift
- Warehouse distribution
- Market Research
- Strategy Development
- Vehicle Maintenance
- Route Optimization
- Customer Consultation
- Promotional planning
- Equipment Inspection
- Budget Administration
- Shipment Tracking
- Logistics Coordination
- Distribution Coordination
- Quality Control
- Safety Management
- Staff Management
- Warehouse oversight
- Delivery Scheduling
- Passenger transportation
- Pickup and drop-off scheduling
- Inclement weather driving
- Valid Rhode Island chauffeurs license license
- Clean driving record
Certification
Forklift Certification
Timeline
Shuttle Driver
FC Parking & Hospitality Services
12.2024 - Current
Route Manager / Distributor MAC TOOLS
MAC TOOLS
03.2022 - 04.2024
LTO (Lift Truck Operator)
Shaw Industries
01.2021 - 08.2021
Operations Manager
Redi Carpet
08.2019 - 09.2020
Project Coordinator
US Installation Group
09.2018 - 07.2019
Floorcovering Operations Manager
Sherwin Williams Flooring
04.2015 - 06.2018
Warehouse Manager
Mikes Flooring
11.2014 - 04.2015
LTO Operator
Shaw Industries
05.2013 - 11.2014
Property Manager
Public Storage
09.2009 - 03.2013
Surveying Assistant
Microsoft
06.2006 - 08.2009
Warehouse Supervisor
The Floor Center
06.1994 - 06.2006
High school diploma -
North Providence High School