Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shaunna Byington

The Colony

Summary

Dynamic Beverage Manager with a proven track record at Blue Mesa Grill, excelling in customer support and inventory control. Expertly crafted seasonal drink menus and implemented promotional events, enhancing guest engagement and satisfaction. Skilled in training staff and resolving complaints, fostering a welcoming atmosphere that drives repeat business.

Professional Beverage Specialist with robust experience in managing beverage programs and driving sales growth. Passionate about team collaboration and ensuring seamless operations in fast-paced environments. Highly skilled in inventory management, vendor relations, and crafting innovative beverage menus. Dependable and adaptable, always focused on delivering exceptional results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Beverage Manager

Blue Mesa Grill - Granite Park
01.2025 - Current
  • Managed bar operations ensuring efficient service and customer satisfaction.
  • Trained new staff on bar procedures and product offerings.
  • Monitored inventory levels, ordering supplies to maintain stock.
  • Implemented promotional events to increase patron engagement.
  • Resolved customer complaints promptly enhancing guest experience.
  • Assisted in developing seasonal drink menus aligning with current trends.
  • Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
  • Coordinated with other departments within the restaurant to optimize workflow efficiency contributing to seamless service delivery.

Head Bartender

Davio's Italian Steakhouse
02.2024 - 01.2025
  • Supervised bar operations, ensuring compliance with health and safety standards.
  • Crafted signature cocktails, enhancing guest experience through unique flavor profiles.
  • Trained and mentored junior bartenders on mixology techniques and customer service skills.
  • Managed inventory control, reducing waste while optimizing stock levels for peak hours.

Head Bartender

Kenny's Italian Kitchen
05.2021 - 01.2024
  • Developed and implemented efficient workflow processes for high-volume service periods.
  • Maintained cleanliness and organization of bar area, promoting a welcoming atmosphere for patrons.
  • Engaged with customers to build rapport, resulting in increased repeat business and positive reviews.

Bartender /Lead Key Holder

Barrel & Bones Craft Bar and Smoke House
01.2018 - 04.2022
  • Analyzed customer feedback to identify areas for menu improvement, driving product offerings strategically.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Bar Manager

Blue Mesa Grill - Granite Park
07.2020 - 05.2021
  • Oversaw daily bar operations, ensuring efficient service and adherence to safety standards.
  • Trained and mentored staff on cocktail preparation and customer engagement techniques.
  • Implemented staff scheduling strategies to maximize coverage during peak hours.

Lead Bartender

Bourbon Street Oyster Bar
04.2019 - 04.2020

Education

The Colony High School
The Colony, TX

Skills

  • Customer support expertise
  • Purchasing strategy
  • Customer relationship management
  • Proficient in resolving customer complaints
  • Health and safety management
  • Inventory control
  • Hygiene compliance protocols
  • Menu development
  • Beverage service operations
  • Service staff support
  • Effective problem resolution
  • Skilled in prioritizing concurrent responsibilities

Certification

Texas Food Manager - Expires 07/20/2030

TABC - Expires 7/20/2027

Timeline

Beverage Manager

Blue Mesa Grill - Granite Park
01.2025 - Current

Head Bartender

Davio's Italian Steakhouse
02.2024 - 01.2025

Head Bartender

Kenny's Italian Kitchen
05.2021 - 01.2024

Bar Manager

Blue Mesa Grill - Granite Park
07.2020 - 05.2021

Lead Bartender

Bourbon Street Oyster Bar
04.2019 - 04.2020

Bartender /Lead Key Holder

Barrel & Bones Craft Bar and Smoke House
01.2018 - 04.2022

The Colony High School

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