Summary
Overview
Work History
Education
Skills
Certification
Publication
Professional Service
Professional Development
Awards
Accomplishments
Affiliations
AdministrativeAssistant
Shaunna George

Shaunna George

Business Manager
Provo ,Utah

Summary

Experienced Business Manager dedicated to the Mission and Aims of Brigham Young University (BYU). Detail-oriented with strong organizational skills for accurate budget reporting, records management, and the intricacies involved with coordinating a dean's office. Skilled at working under pressure, adapting to new situations and challenges, and planning many large events every semester. Years of experience mentoring student employees. Strong problem-solver who uses sound judgment to positively impact Undergraduate Education (UE). Partners with deans and coworkers to promote an engaged and empowering work culture and builds and maintains relationships both with stockholders and the UE Team.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Business Manager

Brigham Young University
04.2014 - Current

Financial

  • Closely oversee the annual budget, maintain accurate records, and exercise care and timeliness in approving all Undergraduate Education expense reports and travel authorizations.
  • Supervise department business managers.
  • Submit supplier contracts, journal entries, and budget adjustments. Track and submit faculty research stipends.
  • Prepare faculty supplemental compensation.
  • Process student scholarships and awards.
  • Attend and complete trainings to implement Workday.

Human Resources

  • Promote a supportive work environment and foster employee collaboration.
  • Initiate recruitment and hiring: post job ads, monitor applicants, hire candidates, and close area jobs.
  • Arrange and assist with staff and student-employee interviews.
  • Streamline training and project management tools for new and existing team members.
  • Mentor student team members and help them grow professionally.
  • Organize student teams to ensure shift coverage and timely completion of projects.
  • Monitor and approve area AIM access.
  • Manage and monitor employee timesheets.

Dean's Office Management

  • Coordinate communication and projects for three Undergraduate Education (UE) deans, including learning and training students to assist with various tasks to successfully register students for UNIV 101 and First-Year Learning Communities.
  • Schedule appointments, arrange lunches, and record and maintain deans' meeting minutes.
  • Handle sensitive information with discretion while maintaining standards of confidentiality.
  • Direct and collaborate with the UE team to prepare, host, and staff significant UE events, including Inspiring Teaching seminars (6 each year, 150 guests per), UNIV 101 Faculty Instructor Training workshops (12 yearly, 150 guests per), the annual General Education Academy (150 guests), the yearly UE Open House (200 guests), and the fall UE retreat.
  • Edit and reduce errors in external communication by proofreading correspondence before distribution (i.e., monthly General Education newsletters, website articles, emails, etc.).
  • Demonstrate adaptability during times of change or increased workload by managing shifting priorities without sacrificing quality of work.
  • Oversee and maintain space inventory.
  • Manage digital files.
  • Monitor the acquisition of office equipment and supplies.

Physical Facilities and Assets

  • Initiate and track area work orders.
  • Collaborate with Physical Facilities on building projects and remodels.
  • Coordinate technology needs with area CSRs, including access equipment inventory.
  • Oversee utility cart schedule and maintenance.
  • Manage area key inventory.
  • Area representative for building care.

Department Secretary

Brigham Young University
10.1981 - 06.1988

Financial

Clerical

Administrative

Human Resources

Streamlined office operations by implementing efficient filing and record-keeping systems.

  • Enhanced interdepartmental communication by scheduling and coordinating meetings, conferences, and events.
  • Improved overall office efficiency with the introduction of updated technology and software programs.
  • Supported department management in decision-making processes by compiling and presenting accurate data reports.
  • Assisted in budget development by tracking expenses, processing invoices, and monitoring spending trends within the department.
  • Maintained a professional office environment through effective organization, inventory management, and supply ordering processes.
  • Contributed to successful project execution by providing essential logistical support to team members throughout project phases.
  • Reduced errors in external communications by proofreading correspondence before distribution to clients or partners.
  • Promoted a positive work atmosphere by consistently exhibiting professionalism and providing support to colleagues when needed.
  • Assisted in the development of departmental procedures, maintaining an organized and up-to-date knowledge base for easy reference by team members.
  • Coordinated training sessions, workshops, or seminars for staff to ensure continuous professional growth and skill development within the department.
  • Responded to inquiries from callers seeking information.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Received, sorted and distributed correspondence to staff members.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Education

Bachelor of Science - Family Studies

Brigham Young University
Provo, UT
04.2017

Skills

  • Oversee budget
  • Support deans
  • Supervise human resources and student teams
  • Direct operations
  • Adapt and problem-solve
  • Write and edit copy
  • Plan events, including large workshops
  • Collaborate with stakeholders for project success
  • Spearhead facilities and inventory projects
  • Listen actively; high emotional intelligence
  • Manage records
  • Deliver consistently in high-pressure situations

Certification

Professional Administrative Certification of Excellence (PACE), March 2021 - present


SHRM-Certified Professional, Anticipated Summer 2024

Publication

Y Magazine article, Sing Your Way Home, Fall 2021.

Professional Service

  • Academic Support Unit Review Council, 2023 - 2025
  • University Sesquicentennial Beacons of Light representative, 2024 - 2026
  • Undergraduate Education Communications Committee, 2020 - present
  • United Way representative, 2016-present


Professional Development

  • Monthly BYU Human Resources meetings
  • Monthly BYU Controllers meetings
  • 12 Continuing Education Units each year for continued PACE certification

Awards

15-Year Service Award, Brigham Young University, 2024

Accomplishments

  • Created a practical digital employee training and best practices handbook on Trello.
  • Supervised a team of five student assistants every semester, many of whom stayed on through graduation.
  • Streamlined extensive event plans by creating a timeline of tasks to accomplish in collaboration with UE team members and other stakeholders for timely and successful faculty events (20+ per year).

Affiliations

  • American Society of Administrative Professionals (ASAP)
Shaunna GeorgeBusiness Manager