Summary
Overview
Work History
Education
Skills
Timeline
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Shaunna Noland

CHARLOTTE,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

COVID-19 Contact Tracer Coordinator

Mecklenburg County
01.2022 - Current
  • Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
  • Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
  • Provided educational and informational resources regarding isolation policies and quarantine measures.
  • Notified and interviewed individuals to ascertain novel coronavirus exposure level.
  • Performed record keeping by logging client information within secure contact-tracing software.
  • Coordinated events for basic diagnostic procedures such as blood pressure screening, breast cancer screening or communicable disease screening.
  • Used coordination and planning skills to achieve results according to schedule.
  • Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
  • Coordinated with public health and local facilities to support isolation and quarantine of individuals.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Delegated tasks to support staff to organize and improve office efficiency.
  • Managed filing systems for electronic and hard copy documents to keep organized records.

Clinical Lab Assistant II

Creative Testing Solutions
12.2020 - 01.2022
  • Set up, maintained, and verified sterility of lab equipment and tools.
  • Assisted with ordering supplies and equipment, calibrating instruments, and preventive maintenance.
  • Prepared specimens for testing and analysis.
  • Demonstrated competence in collecting lab samples for testing.
  • Managed 100 specimen sample unboxing, handling, receiving, storage and inventory per day.
  • Created and updated records of all supplies and equipment to monitor inventory.
  • Worked closely with lab staff on special projects as needed.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Assists in processing bio-waste, specimens and micro-plates.

Medical Assistant

Beth Israel Deaconess Medical Center
05.2017 - 10.2020
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained all prescribed laboratory testing.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Operate electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
  • Experience in a variety of specialty clinics.

Administrative Assistant

Mount Ida college
05.2015 - 07.2017
  • Assist Director of office with daily operations including, staffing, scheduling, and other administrative tasks and errands; attend off-campus NAACP meetings.
  • Reconciled and processed monthly Expense Reports.
  • Assign and ensure that all work-study staff has projects and that are completed accurately and within allotted time.
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Booked airfare, hotel, and ground transportation to coordinate office travel as well as created itineraries.
  • Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.

Direct Support Professional

Towards Independent Living and Learning
09.2012 - 04.2015
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Assisted disabled clients to support independence and well-being.
  • Built and maintained rapport with clients and family members to facilitate safe and trusting caregiver relationship.
  • Supervised daily activities and provided assistance to staff.
  • Minimized injuries to staff or patients through support or restraint to control patient movements.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Education

Medical Assistant -

Medical Professional Institute
Malden, MA
01.2016 - 09.2016

Bachelor of Science - Business Administration

Mount Ida College
Newton Center, MA
08.2011 - 05.2015

Skills

    Dependable and Responsible

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Timeline

COVID-19 Contact Tracer Coordinator

Mecklenburg County
01.2022 - Current

Clinical Lab Assistant II

Creative Testing Solutions
12.2020 - 01.2022

Medical Assistant

Beth Israel Deaconess Medical Center
05.2017 - 10.2020

Medical Assistant -

Medical Professional Institute
01.2016 - 09.2016

Administrative Assistant

Mount Ida college
05.2015 - 07.2017

Direct Support Professional

Towards Independent Living and Learning
09.2012 - 04.2015

Bachelor of Science - Business Administration

Mount Ida College
08.2011 - 05.2015

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Shaunna Noland