Shaunna Payne
Coeur d'Alene,ID
Summary
Proven maintenance and housekeeping professional with a track record of enhancing the cleanliness and efficiency of Northwest Integrative Medicine facilities. Expert in floor care and appliance maintenance, complemented by a keen attention to detail and the ability to establish preventive maintenance programs. Achieved a significant improvement in operational efficiency through meticulous deep cleaning and organization. Compassionate professional accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs. Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support. Empathetic Meals-On-Wheels Worker with experience in delivering meals to individuals who cannot leave their homes. Strengths include navigation skills, punctuality, and interpersonal communication. Have made significant impact by providing consistent meal delivery and companionship to isolated community members, ensuring no one goes hungry or feels alone. Compassionate Meals-On-Wheels Worker, highly productive and efficient in task completion. Skilled in route planning, time management, and safe food handling practices. Excel in communication, empathy, and adaptability to meet the diverse needs of clients. Ready to leverage these abilities to make a meaningful difference in the community.
Overview
14
14
years of professional experience
Work History
Maintenace/Housekeeper
Northwest Integrative Medicine
Post Falls, ID
03.2022 - Current
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Observed proper use of chemicals when cleaning various surfaces.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied trash receptacles throughout the property.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Disinfected telephones, light switches and other frequently touched objects.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintained and organized cleaning supplies stock.
- Followed safety procedures when handling hazardous materials.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Inspecting buildings for safety hazards and correcting them promptly.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Performing minor plumbing repairs such as unclogging drains or replacing fixtures when necessary.
- Replacing light bulbs throughout the facility as they burn out while also monitoring energy efficiency levels.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Establishing and maintaining preventive maintenance programs to ensure the efficient operation of building systems.
- Shampooed carpets, washed walls, waxed and stripped floors and dusted furniture and fixtures.
- Maintained equipment performance by cleaning and lubricating components.
Meals Om Wheels Delivery Driver
Wonolo App
Portland , OR
09.2021 - 02.2022
- Inspected vehicles' condition, supplies and equipment before and after trips
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Processed shipment documents neatly and efficiently for each load.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Utilized GPS and maps for efficient route planning.
- Handled merchandise in accordance with product handling standards.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
CNA
Willow Brook Terrace
Pendleton, OR
06.2011 - 06.2015
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Transported residents within the facility as needed.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Assisted residents in preparing for activities and social programs.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Conducted patient education on health maintenance and disease prevention.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Monitored food intake and output as directed by nursing staff.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Helped residents walk with or without self-help devices.
- Answered patient call signals and signal lights to determine patients' needs.
- Distributed drinking water and nourishment to residents.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Turned and repositioned bedridden patients to prevent bedsores.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Worked effectively in team environments to make the workplace more productive.
Education
CNA
Willow Brook Terrace
Pendleton, OR06-2012
Blue Mountain Comm
Pendleton, OR06-2004
GED -
Kaw Area Tech
Topeka, KS01-1999
Skills
- Cleaning and sanitizing
- Floor care (sweeping, mopping, vacuuming)
- Laundry and linen management
- Dusting and polishing
- Use of cleaning chemicals and equipment
- Minor maintenance and repairs
- Time management
- Attention to detail
- Deep cleaning
- Cleaning and organizing
- Basic maintenance
- Window washing
- Carpet cleaning
- Waste disposal
- Appliance maintenance
- Cleaning bathrooms
- Infection control procedures
- Collecting specimens
- Transporting patients
- Documenting behaviors
- Vital sign recording
- Monitoring fluids
- Maintaining privacy
- Urinary catheter care
- Catheter change and preparation
- Positioning patients
- General housekeeping
- Geriatric care
- Range of motion exercises
- Documentation expert
- Healthcare ethics
- Inpatient care
- Wound care specialist
- Assisting with personal grooming
- HIPAA compliance
- Intake recording
- Responding to emergencies
- Toileting assistance
- Bedside manner
- Basic life support
- Companionship and emotional support
- Alzheimer's and dementia care
- Medical terminology
- Ambulation assistance
- Dressing assistance
- Recording vital signs
- Patient assessments
Timeline
Maintenace/Housekeeper
Northwest Integrative Medicine
03.2022 - Current
Meals Om Wheels Delivery Driver
Wonolo App
09.2021 - 02.2022
CNA
Willow Brook Terrace
06.2011 - 06.2015
CNA
Willow Brook Terrace
Blue Mountain Comm
GED -
Kaw Area Tech
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