Shaunna Sines
Rathdrum,ID
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
9
9
years of professional experience
Work History
Representative Payee
Renewed Horizons, LLC
10.2021 - Current
- Set up appointments with clients for services available to them. Including appointments with the social security department.
- Manage clients finances. Pay their participations to the facilities where they reside, make personal purchases with the clients, and establish a budget for clients.
- Fill out and complete necessary paperwork required as a representative payee.
- Contacting and maintaining any financial obligations that clients have.
Director of Residential Habilitation
Renewed Horizons, LLC
01.2017 - 09.2021
- Optimized operational processes using analytics tools to address client-specific metrics.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Monitored and coordinated workflows to optimize resources.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Developed systems and procedures to improve operational quality and team efficiency.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Championed corporate social responsibility initiatives, engaging employees in community outreach events and fostering a positive company image.
- Interacted well with customers to build connections and nurture relationships.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, and procedures, as well as conducting regular audit checks.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Direct Support Professional
Renewed Horizons, LLC
02.2015 - 01.2017
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Organized recreational events that encouraged relationship-building among clients and increased their sense of belonging within the group home setting.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Education
Bachelor of Science - Interdisiplinary Studies, Communications Minor
University of Idaho
Moscow, ID05.2025
Skills
- Cost Evaluation
- Compassionate Care
- Administrative Support
- Leadership Development
- Managing Operations and Efficiency
- Health Care System
- Patient Correspondence
- Priority Management
- Employee Coaching and Motivation
- Business Processes and Procedures
- Administration and Reporting
- Supervising Employees
Timeline
Representative Payee
Renewed Horizons, LLC
10.2021 - Current
Director of Residential Habilitation
Renewed Horizons, LLC
01.2017 - 09.2021
Direct Support Professional
Renewed Horizons, LLC
02.2015 - 01.2017
Bachelor of Science - Interdisiplinary Studies, Communications Minor
University of Idaho
Similar Profiles
ANDREW DUTCHERSONANDREW DUTCHERSON
Direct Support Professional at Renewed HorizonsDirect Support Professional at Renewed Horizons
Kenneth O'BrienKenneth O'Brien
Direct Support Professional at Renewed HorizonsDirect Support Professional at Renewed Horizons
Michelle D. BarnesMichelle D. Barnes
MSW Student Intern Therapist at Renewed Journey Counseling Services LLCMSW Student Intern Therapist at Renewed Journey Counseling Services LLC