Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaunquin Hill

Tampa,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Designated Trainer

Octapharma Plasma Center
Tampa, FL
12.2022 - Current
  • Planning, implementing, maintaining, and evaluating training programs and policies at the center level
  • Coordinates, facilitates, administers, monitors and evaluates effectiveness of training efforts and implements corrective action as necessary.
  • Partners with center leadership and Quality to access instructional effectiveness by determining the impact of training on employee skills and the impact on center KPI’s.
  • Works with Center Management to ensure training needs are identified, planned, aligned and addressed.
  • Works in the production areas of the donor center as required by Center Leadership.
  • Monitors training reports within Learning Management System for the respective roles to assure that initial and annual training is completed on time for each role and individual staff members.
  • Trains employees on SOPs, company policy, safety and regulatory guidelines and changes.
  • Creates and maintains compliant training records and files and ensures training schedules and documentation is up to date in accordance with laws, regulations, and company SOPs.
  • Monitors new hire training and ensures timely completion and effectiveness of training, including the deployment of new hire on-boarding, coordinating schedules and follow up with the Designated Trainer’s responsible for training.
  • Performs duties as a Designated Trainer including, but not limited to, conducting on-the-job and certification training for new and existing employees to meet regulatory requirements.
  • Assists Center Leadership in the selection process, and training as well as evaluating the performance and effectiveness of Designated Trainers.
  • Ensures all certifications, including state specific licenses/certifications, are maintained, tracked and recorded within required time frames.
  • Meets weekly with Center Leadership team to provide updates and work with them on new hire progress, SOP changes and rollouts, scheduling issues, training concerns.
  • Collaborates with Center Leadership to ensure cross-training opportunities are identified and effectively utilized for staff.

Senior Phlebotomist

Octapharma Plasma Center
Tampa, FL
03.2022 - Current
  • Perform venipunctures
  • Operate automated plasmapheresis machines
  • Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
  • Supervised all Donor Floor staff
  • Ensured all donor floor staff is in compliance of SOPs, OSHA and every other regulatory organization
  • Responsible for counting all supplies needed and alerting management when critical supplies are running low.
  • Maintains proper ratio to ensure donor safety and to quality of product.
  • Operates the automated plasmapheresis machines including response and evaluation of all
    alarms and machine errors, documentation of exceptions, etc.
  • Removes and/or replaces equipment from service.
  • Monitors donors and maintains awareness to any reactions to ensure donor safety.
  • Monitors equipment operations to ensure quality of product.
  • Disposes of all contaminated disposable equipment and biohazard waste.
  • Ensures proper sanitation and cleaning of equipment and work area between donors.
  • Performs calibration/maintenance of automated plasmapheresis machines.
  • Ensures donor confidentiality, meets customer service expectations, greets and acknowledges
    donors as they are assigned to donation area and after completing donation process.
  • Maintains thorough familiarity with all State and Federal Regulations, Standard Operating
  • Procedures, OSHA, CLIA, cGMP, and internal company procedures.
  • Maintains general cleanliness of work area to ensure a clean and professional environment.
  • Maintains/stocks adequate inventory and replenishes supplies on plasma carts.
  • Reports all unsafe situations or conditions to Senior Phlebotomist and/or Donor Center
    Management.
  • Performs other job related tasks, as assigned.

Phlebotomist

Octapharma Plasma Center
Tampa
03.2021 - Current
  • Perform venipunctures
  • Operate automated plasmapheresis machines
  • Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
  • Set-ups and prepares all equipment and disposable supplies for venipuncture and
    plasmapheresis procedures.
  • Disconnects donor after plasmapheresis process is completed.
  • Maintains proper ratio to ensure donor safety and to quality of product.
  • Operates the automated plasmapheresis machines including response and evaluation of all
    alarms and machine errors, documentation of exceptions, etc.
  • Removes and/or replaces equipment from service.
  • Monitors donors and maintains awareness to any reactions to ensure donor safety.
  • Monitors equipment operations to ensure quality of product.
  • Disposes of all contaminated disposable equipment and biohazard waste.
  • Ensures proper sanitation and cleaning of equipment and work area between donors.
  • Performs calibration/maintenance of automated plasmapheresis machines.
  • Ensures donor confidentiality, meets customer service expectations, greets and acknowledges
    donors as they are assigned to donation area and after completing donation process.
  • Maintains thorough familiarity with all State and Federal Regulations, Standard Operating
  • Procedures, OSHA, CLIA, cGMP, and internal company procedures.
  • Maintains general cleanliness of work area to ensure a clean and professional environment.
  • Maintains/stocks adequate inventory and replenishes supplies on plasma carts.
  • Reports all unsafe situations or conditions to Senior Phlebotomist and/or Donor Center
    Management.
  • Performs other job related tasks, as assigned

Medical Screener

Octapharma Plasma Center
Tampa, FL
10.2020 - Current
  • Providing information to donors about the use of products made from donated plasma.
  • Maintains compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
  • Performs donor medical screening to determine suitability of donor to include reviewing health related documents and taking vital signs including blood pressure, pulse, and temperature
  • Performs finger sticks and utilizes screening equipment to obtain hematocrit and protein readings
  • Ensures all donation information is complete, accurate and legible prior to donation
  • Follows all OSHA requirements and company personnel policies
  • Educates new donors on the use of products made from donated plasma. This includes explaining the process, the tests performed, the appointment system, fees, center policies, proper nutrition and any other information pertinent to the donor. Ensure that all donor questions are answered timely, accurately and professionally
  • Conducts daily calibration of equipment according to appropriate SOPs

Senior Processor

Octapharma Plasma Center
Tampa, FL
03.2020 - Current
  • Prompt and accurate collection, storage and shipping of plasma bottles and samples.
  • Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines.
  • Part brand ambassador, part clinical technician.
  • A person committed to excellent customer service all day, every day.
  • Able to keep up in a fast-paced environment.
  • Supervised all processor's work and ensured completeness and accuracy.
  • I was held responsible for all Plasma Shipments
  • I was responsible for putting new supplies in use

Donor Floor Technician

Octapharma Plasma Center
Tampa, FL
12.2019 - Current
  • Prepare donor area for plasmapheresis process
  • Operate automated plamapheresis machines
  • Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines

Processor

Octapharma Plasma Center
Tampa, FL
05.2024 - Current
  • Prompt and accurate collection, storage and shipping of plasma bottles and samples
  • Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
  • Ensuing the completeness of staging for plasma shipment.
  • Preparing and completing daily sample shipments.
  • Maintains a safe and clean environment for working and in the freezer area.
  • Ensuring center is in compliance of SOP for freezer loading and freezer safety.

Landscaper

Florida Commercial
Tampa, FL
12.2014 - 03.2019
  • Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
  • Planned and designed landscaping projects to meet customer needs and preferences.
  • Transported plants, turf and other materials to designated areas for installation.
  • Inspected property for signs of damage or infestation from pests or weeds.
  • Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
  • Assisted in building decks and patios to create outdoor living spaces.
  • Cleaned up debris after completing jobsite tasks.
  • Performed routine maintenance of irrigation systems including repairs when needed.
  • Provided knowledgeable advice about plant selection for customers' landscapes.
  • Cut and trimmed lawns using power mowers and edgers.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Answered customer questions regarding care and general knowledge of landscape.
  • Performed preventative maintenance to keep equipment in excellent working condition.

Stock Manager

Cooseman Produce
Tampa, FL
11.2011 - 10.2014
  • Maintained accurate inventory records and monitored stock levels.
  • Conducted regular physical audits of warehouse products.
  • Organized product shipments, ensuring timely delivery of goods.
  • Prepared detailed reports on inventory status and stock movements.
  • Monitored quality control procedures for incoming and outgoing merchandise.
  • Resolved discrepancies between actual inventories and computer-generated records.
  • Ensured compliance with company policies and safety regulations when handling hazardous materials.
  • Identified obsolete or slow moving stock items and initiated appropriate action plans.
  • Provided training and guidance to team members related to inventory management procedures.

Customer Service Representative

Energy Choice Partners
Tampa, FL
05.2011 - 09.2011
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Education

Associate of Science - Medical Administration

Ultimate Medical Academy - Clearwater
Clearwater, FL
02-2017

Skills

  • Facilitation Techniques
  • Learning Styles
  • E-learning development
  • Training Evaluation
  • Organizational Leadership
  • Training and mentoring
  • Attention to Detail
  • Team Exercises
  • Team building
  • Motivational speaking
  • Excellent Communication
  • Relationship Building
  • Self Motivation
  • Work Coordination
  • Active Listening
  • Team Collaboration
  • Time management abilities
  • Coaching and Development
  • Teamwork and Collaboration

Timeline

Processor

Octapharma Plasma Center
05.2024 - Current

Designated Trainer

Octapharma Plasma Center
12.2022 - Current

Senior Phlebotomist

Octapharma Plasma Center
03.2022 - Current

Phlebotomist

Octapharma Plasma Center
03.2021 - Current

Medical Screener

Octapharma Plasma Center
10.2020 - Current

Senior Processor

Octapharma Plasma Center
03.2020 - Current

Donor Floor Technician

Octapharma Plasma Center
12.2019 - Current

Landscaper

Florida Commercial
12.2014 - 03.2019

Stock Manager

Cooseman Produce
11.2011 - 10.2014

Customer Service Representative

Energy Choice Partners
05.2011 - 09.2011

Associate of Science - Medical Administration

Ultimate Medical Academy - Clearwater

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Shaunquin Hill