SHAUNTA DAVIS
Gaithersburg,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable CARE MANAGER enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Well-rounded Personal Care Aide with 8 years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and giving care . Expert communicator when supporting patients' needs, documenting information and interacting with supervisors. Compassionate care manager assists elderly or disabled clients and patients from hospices or recovery centers. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies.
Overview
17
17
years of professional experience
Work History
Direct Support Professional
Abilities Network
11.2023 - Current
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Completed regular check-ins and progress report for each client.
CARE MANAGER
Sunrise Senior Assisted Living
08.2016 - 11.2023
- Assessed clients and developed plans to meet needs.
- Communicated with patients, ensuring that medical information was kept private.
- Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
- Enhanced patient care by developing and implementing individualized care plans.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Proven ability to learn quickly and adapt to new situations.
- Identified issues, analyzed information and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
CASHIER
Giant Food Stores
02.2014 - 12.2015
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Handled cash with high accuracy and took care to check bills for fraud.
- Assisted customers with returns, refunds and resolving transaction issues.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Deli Clerk
Weis Markets Inc
06.2007 - 01.2011
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted customers at counter to fulfill requests and answer questions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Prepared salads, soups and sandwiches for customers.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Education
No Degree - Medical Assisting
MED TECH
Silver Spring, MD12.2016
High School Diploma -
Damascus High School
Damascus, MD06.2006
Skills
- Indirect Patient Care
- Certified in CPR/AED
- Team Collaboration
- Problem Identification
- Relationship Building
- Care Delivery
- Direct Care Aide
- Vitals Monitoring and Documentation
- Medication Administration
- Client Transportation
- Fast Learner
- First Aid Certification
- Direct Patient Care
bowling, painting, and reading
On my downtime I love bowling, I just really enjoy the game and I have so much fun playing. Painting I got into because my son loves to paint. I often paint with him which relaxes me in some way. Reading I just enjoy reading about anything. It also relaxes me and helps ne sleep at night.
Timeline
Direct Support Professional
Abilities Network
11.2023 - Current
CARE MANAGER
Sunrise Senior Assisted Living
08.2016 - 11.2023
CASHIER
Giant Food Stores
02.2014 - 12.2015
Deli Clerk
Weis Markets Inc
06.2007 - 01.2011
No Degree - Medical Assisting
MED TECH
High School Diploma -
Damascus High School
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