Shauntae R. Uribe
Miramar,USA
Summary
Dynamic professional with expertise in healthcare administration, marketing, and management committed to creating an empowering workplace environment. Adept at managing communications and ensuring regulatory compliance, essential for strategic planning and organizational success. Proven ability in strengthening company relations, promoting quality assurance, and maintaining brand integrity. Skilled in enhancing operational efficiency, improving client satisfaction, managing medical records and coordinating complex projects.
Overview
16
16
years of professional experience
Work History
Warehouse Material Handler
Target Distribution Center
07.2024 - Current
- Energetic with strong organizational skills, physical stamina to efficiently manage inventory control, by supporting logistical operations in a fast-paced warehouse environment
- Moving and sorting non-hazardous and hazardous material within warehouse
- Cleaning, keeping loading and docking areas clear
- Checking for damaged goods, wrapping packages
Relocation Specialist
The Leumas Group
07.2024 - Current
- On-site relocation specialist is a temporary position
- Relocation specialist provides support for a relocation project and facilitate all phases of our tenant-relocation process
- On site relocation specialists ensure tenants are relocated as efficiently as possible
- Identify prospective Section 8 Landlords in opportunity zones and connect tenants with these landlords
- Provides direct housing opportunity counseling to tenants to help them identify homes
- Act as a liaison between tenants and corporate staff
- Prepares documents and maintains tenant's files for accuracy and completion
Elections Trainer
Miami Dade Elections
06.2024 - 06.2024
- Excellent public speaking skills with ability to learn new subjects in a matter of short time
- Responsible for conducting training classes for poll workers and presenting information in a clear and engaging manner
- Following training scripts and becoming familiar with all procedures that occur on Election Day
- Lead training and give instruction in a group setting
- Prepare poll workers on Election Day procedures, customer service, and accessibility
- Assist poll workers with one-on one interactive scenario
- Set up a training classroom with training equipment and materials
Project Coordinator
Watterson Solutions
04.2024 - 05.2024
- Overseeing the progress of project teams and helping them accomplish their tasks
- Communicating project objectives and status to project team members
- Ensuring that the project stays within allocated budgets
- Organization, managing resources, time and people to ensure a project is completed
- Budgeting: Estimating and managing budgets and developing strategies to reduce expenses
- Scheduling: Coordinating schedules and timelines to ensure projects stay on track
Mailroom Production Specialist / Facilities Assistant / LTC Correspondence Coordinator
Sunshine Health
06.2017 - 04.2024
- Manage 10K+ high-volume email distributions, mail logistics, and ensure regulatory compliance to improve department coordination and efficiency
- Coordinate with staff, IT, and facilities to boost communication and support, enhancing project outcomes and operations
- Improved customer satisfaction and loyalty by addressing issues and strategizing brand promotion through critical analysis
- Managed quality control and compliance for the Department of Children & Families, overseeing production standards
- Drove marketing and brand growth, created materials, and managed safety and inventory for production support
Disability Claims Data Operator
Lance Soft Staffing / Aetna
05.2016 - 01.2017
- Maintained logs of care actions, patient behaviors, and incidents, ensuring detailed record-keeping and facilitating quality care oversight
- Fostered robust relationships with providers through regular communication, enhancing the acquisition of crucial medical information
- Enhanced workflow by evaluating requests and adjusting workloads for timely task completion and workload balance
- Boosted client satisfaction and loyalty by providing outstanding customer service and solving problems effectively
- Increased operational efficiency by updating management on verification and authorization processes
- Secured favorable terms for client care by negotiating with insurance carriers on policies and benefits
Record Audit Analyst
Insight Global Staffing / Spirit Airlines
10.2015 - 02.2016
- Audited line mechanics, vendors, and inspectors for industry standard compliance and operational excellence
- Confirmed validity of licenses, authorizations, and training histories, ensuring compliance, and upholding professional standards
- Onboarded 60+ new hires by establishing profile records, enhancing workforce integration and readiness
- Improved training document management and qualification tracking by utilizing Traxs software
- Enhanced regulatory law and policy adherence through inspection development and compliance record management
DME Intake Coordinator
Univita Health Solutions
03.2014 - 03.2015
- Championed navigating insurance and Medicare/Medicaid guidelines for better billing and reimbursement accuracy
- Efficiently set up general DME orders, ensuring timely readiness for patient care needs
- Expedited resolution of pending orders and authorizations, enhancing service delivery, and minimizing wait times for patients
- Delivered administrative support, addressing patient inquiries and service calls, improving patient satisfaction/support quality
- Initiated requests for subcontract/LOA orders, ensuring seamless service provision and meeting specific patient requirements
Verification Manager
Senior Life Response
12.2013 - 03.2014
- Provided exceptional administrative support to patients, enhancing their experience and satisfaction
- Accelerated resolution of pending orders and authorizations, improving service delivery efficiency
- Enrolled customers in new services, enhancing access to new solutions
- Executed a high volume of data entry, ensuring accurate and timely processing of customer information
- Boosted customer confidence by clearly communicating benefits and pricing, reinforcing value proposition
- Confirmed insurance authorizations efficiently, securing coverage and facilitating seamless service transactions
Pharmaceutical Sales Representative
Premier Staffing/ Plaza Healthcare Solutions
02.2012 - 07.2013
- Assessed and communicated benefits and pricing of medications, ensuring patients are informed and can make cost-effective decisions
- Facilitated continuity of care by efficiently processing medication refill orders, guaranteeing timely access to necessary treatments
- Enhanced patient care by proactively contacting patients to enroll them in new services, expanding access to healthcare options
- Ensured accuracy in patient care by verifying patient demographics, supporting personalized and effective treatment plans
Compliance Specialist / Insurance Verification / Credentialing
Doctor Diabetic Supplies
11.2008 - 03.2012
- Streamlined patient and billing services by managing documents and advising on billing codes, reducing claim rejections and speeding up treatment access
- Ensured accurate and personalized patient care by maintaining detailed records and verifying demographics
- Enhanced patient health outcomes with new diabetic products, expanding treatment options and improving quality of life
- Improved patient care and treatment accuracy by reviewing medical records, providing overview for informed medical decisions
- Increased revenue cycle efficiency by posting patient insurance payments, ensuring financial accuracy and accountability
- Optimized care coordination and insurance processing through clear communication, ensuring prompt payments
- Boosted revenue and customer loyalty by resolving claim denials and proactively securing subscription renewals
Education
Doctorate - Christian Ethics & Business Management
Higher Place University
Alpharetta, GA01.2023
High School Diploma -
William H. Turner Technical Arts High School
01.1997
Skills
- Administrative Efficiency
- Claim Denial Resolution
- Marketing Strategies
- Operational Excellence
- Facilities & IT Support
- Business Development
- Microsoft Office Suite
- Customer Service
- Cactus Software Program
Timeline
Warehouse Material Handler
Target Distribution Center
07.2024 - Current
Relocation Specialist
The Leumas Group
07.2024 - Current
Elections Trainer
Miami Dade Elections
06.2024 - 06.2024
Project Coordinator
Watterson Solutions
04.2024 - 05.2024
Mailroom Production Specialist / Facilities Assistant / LTC Correspondence Coordinator
Sunshine Health
06.2017 - 04.2024
Disability Claims Data Operator
Lance Soft Staffing / Aetna
05.2016 - 01.2017
Record Audit Analyst
Insight Global Staffing / Spirit Airlines
10.2015 - 02.2016
DME Intake Coordinator
Univita Health Solutions
03.2014 - 03.2015
Verification Manager
Senior Life Response
12.2013 - 03.2014
Pharmaceutical Sales Representative
Premier Staffing/ Plaza Healthcare Solutions
02.2012 - 07.2013
Compliance Specialist / Insurance Verification / Credentialing
Doctor Diabetic Supplies
11.2008 - 03.2012
Doctorate - Christian Ethics & Business Management
Higher Place University
High School Diploma -
William H. Turner Technical Arts High School
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