Provides direct patient care under the supervision of a registered nurse or licensed practical nurse.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Customer Service Representative
Sitel
Lakeland
04.2022 - 06.2023
Explained products and benefits.
Confirmed payments, refunds, etc.
CNA (Float Pool)
AdventHealth HOF
Davenport
02.2020 - 08.2021
Performs treatments according to policy and procedure, providing patient care appropriate to age, mobility, acuity, and culture.
Assisted patients with daily living activities and personal hygiene needs.
CNA (ICU)
Acuity International
New York
02.2021 - 04.2021
Assisted with performing duties and activities of daily living within a CNA scope of practice.
Assisted residents with bathing and dressing to promote personal hygiene.
Retention Specialist
DS Services
Lakeland
03.2019 - 02.2020
Managed customer inquiries and concerns through multiple communication channels.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
CNA (PCU)
Brandon Regional Hospital
Brandon
12.2017 - 03.2019
Provides direct patient care and support under the supervision of licensed nurses, assisting with daily activities, monitoring health, and ensuring patient comfort and safety.
Monitored food intake and output as directed by nursing staff.