Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
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SHAUNTAY EDWARDS

SHAUNTAY EDWARDS

Cleveland,OH

Summary

Highly skilled in developing and actualizing policies, procedures, and practices aligning with program to maximize accountability.

Overview

17
17
years of professional experience

Work History

Senior Underwriter

Progressive Casulty Insurance
Mayfield Heights, USA
03.2018 - Current
  • Used authority to decide whether to accept, reject or suggest modifications to application proposals
  • Provided recommendations for risk management and insurance coverage
  • Collaborated with multiple agents, brokers, and partners to obtain underwriting information
  • Documented all decisions made during the underwriting process in accordance with regulatory requirements

Program Assistant| EFNEP

The Ohio State University
Cleveland, USA
04.2016 - 03.2018
  • Coordinated support to facilitate general office operations
  • Produced and distributed memos, newsletters, and other forms of communication
  • Assisted in the coordination of program activities and resources, including scheduling meetings, preparing materials, and providing administrative support
  • Ensured compliance with organizational policies and procedures while administering programs

Supervisor

Taco Bell
East Cleveland, USA
05.2008 - 04.2016
  • Evaluated needs of departments and delegated tasks to optimize overall production
  • Monitored employee attendance, addressing any punctuality or absenteeism issues
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects

Education

MBA - Labor Relations| Human Resource Management

Cleveland State University
Cleveland, OH

Skills

  • MS office suite
  • Microsoft Excel
  • Risk management
  • Forecasting techniques
  • Customer relations
  • Developing policies
  • Industry trends
  • Regulatory compliance
  • Recruitment strategies

Volunteer Work

  • Team Mentor (Progressive)
  • Change Management Team (Progressive)
  • Engagement Team (Progressive)
  • Beach Cleanup (Cleveland State 2023)
  • Cleveland Food Bank (Cleveland State 2024)
  • Kids Book Bank (2025)
  • American Heart Association (2025)

Timeline

Senior Underwriter

Progressive Casulty Insurance
03.2018 - Current

Program Assistant| EFNEP

The Ohio State University
04.2016 - 03.2018

Supervisor

Taco Bell
05.2008 - 04.2016

MBA - Labor Relations| Human Resource Management

Cleveland State University

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SHAUNTAY EDWARDS