SHAUNTAY EDWARDS
Cleveland,OH
Summary
Highly skilled in developing and actualizing policies, procedures, and practices aligning with program to maximize accountability.
Overview
17
17
years of professional experience
Work History
Senior Underwriter
Progressive Casulty Insurance
Mayfield Heights, USA
03.2018 - Current
- Used authority to decide whether to accept, reject or suggest modifications to application proposals
- Provided recommendations for risk management and insurance coverage
- Collaborated with multiple agents, brokers, and partners to obtain underwriting information
- Documented all decisions made during the underwriting process in accordance with regulatory requirements
Program Assistant| EFNEP
The Ohio State University
Cleveland, USA
04.2016 - 03.2018
- Coordinated support to facilitate general office operations
- Produced and distributed memos, newsletters, and other forms of communication
- Assisted in the coordination of program activities and resources, including scheduling meetings, preparing materials, and providing administrative support
- Ensured compliance with organizational policies and procedures while administering programs
Supervisor
Taco Bell
East Cleveland, USA
05.2008 - 04.2016
- Evaluated needs of departments and delegated tasks to optimize overall production
- Monitored employee attendance, addressing any punctuality or absenteeism issues
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects
Education
MBA - Labor Relations| Human Resource Management
Cleveland State University
Cleveland, OHSkills
- MS office suite
- Microsoft Excel
- Risk management
- Forecasting techniques
- Customer relations
- Developing policies
- Industry trends
- Regulatory compliance
- Recruitment strategies
Volunteer Work
- Team Mentor (Progressive)
- Change Management Team (Progressive)
- Engagement Team (Progressive)
- Beach Cleanup (Cleveland State 2023)
- Cleveland Food Bank (Cleveland State 2024)
- Kids Book Bank (2025)
- American Heart Association (2025)
Timeline
Senior Underwriter
Progressive Casulty Insurance
03.2018 - Current
Program Assistant| EFNEP
The Ohio State University
04.2016 - 03.2018
Supervisor
Taco Bell
05.2008 - 04.2016
MBA - Labor Relations| Human Resource Management
Cleveland State University
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