Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information - Licenses
Timeline
Generic
Shauntay Taylor

Shauntay Taylor

Pomona,US

Summary

Highly organized Dispatch Coordinator with relevant experience in logistics management and freight coordination. Strong ability to manage complex schedules, route planning, and customer service inquiries. Notable skills include problem-solving, collaboration, multitasking, and adaptability. Made significant impact by streamlining processes, improving efficiency in previous roles.

Overview

15
15
years of professional experience

Work History

International Package Handler

Fedex Ground/International
Chino Hills, CA
11.2024 - Current
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Participated in regular safety meetings and training sessions.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Monitored package deliveries to ensure timely arrivals at destinations.
  • Assisted in loading delivery trucks with prepared packages.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using pallet jack.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Packed, sealed, and labeled shipments adhering to company standards and protocols.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Loaded completed orders on pallets according to delivery numbers.

Uber Eats Driver

Uber Eats
Anaheim, CA
01.2024 - Current
  • Communicated effectively with dispatch and customers to provide status updates.
  • Delivered goods and services to customers on time and in excellent condition.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Adapted to changing routes or schedules as required by the employer.
  • Achieved consistently high customer scores due to exceptional service.
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.

Notary Public

Wise Decisions Notary
Pomona, US
02.2021 - Current
  • Provide notary services to local and statewide clients, ensuring legal compliance
  • Facilitated over 500 notarizations, enhancing client trust and satisfaction
  • Utilize strong communication skills to explain legal documents clearly
  • Resolve client issues efficiently, maintaining high service standards
  • Contribute to community legal awareness through workshops and seminars

Caregiver

IHSS
Pomona, US
05.2010 - Current
  • Assist parents with childcare, enabling focus on other tasks, fostering a supportive environment
  • Provided compassionate care to parents' children, enabling them to focus on other responsibilities while ensuring a nurturing environment for the kids

Rural Mail Carrier/PSE Clerk

United States Postal Service, USPS
Ontario , CA
05.2024 - 10.2024
  • Sold stamps and money orders to mail customers along daily route.
  • Delivered and collected mail for designated route to businesses and residential homes using satchels, cars and small trucks.
  • Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
  • Help customers fill out change of address forms and reports for lost or stolen mail.
  • Verified addresses on envelopes before delivery to ensure accuracy of destination.
  • Managed multiple projects simultaneously while meeting strict deadlines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Scanned labels on letters or parcels to confirm receipt.
  • Performed other duties such as sorting mail, stocking shelves, maintaining inventory of supplies.
  • Collected payments for COD items, postage due, and other fees as required.

Behavioral Specialist

California Respite Care
Upland, US
05.2018 - 06.2022
  • Conducted behavioral assessments, crafted intervention plans, and collaborated with families.
  • Enhanced treatment outcomes through tailored strategies and parental collaboration.
  • Utilized comprehensive assessments to effectively address mental disorders in children.
  • Implemented evidence-based therapeutic techniques, leading to marked improvements in clients' social skills and emotional regulation.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

Freight Broker And Dispatch Certification

The Boss Trucking Academy
Fort Worth, TX
03-2025

Human Resources - Minor in Business Administration

Cal Poly University
Pomona, CA
03.2025

Human Resources -

Cal Poly Pomona University
Pomona, CA
03.2024

Notary Public and Loan Signing Agent Certification -

National Notary Association
Chatsworth, CA
01.2023

Skills

  • Interviewing
  • Payroll management
  • Conflict resolution
  • Budgeting
  • Microsoft Office
  • HR Software
  • Notary Public
  • Behavioral specialist
  • Freight brokerage
  • Delivery management
  • Customer service
  • Regulatory compliance
  • Label reading
  • Material storage
  • Loading and unloading
  • Heavy lifting
  • Fragile item handling
  • Stacking packages
  • Radio frequency equipment expertise
  • Pallet building
  • Merchandise tracking
  • Order picking
  • Sorting packages
  • Warehouse safety
  • Pallet jack operation
  • Inventory management
  • Order picking and processing

Personal Information

Title: Human Resources Professional

Additional Information - Licenses

California, Colorado, Oregon, Oklahoma, Nevada

Timeline

International Package Handler

Fedex Ground/International
11.2024 - Current

Rural Mail Carrier/PSE Clerk

United States Postal Service, USPS
05.2024 - 10.2024

Uber Eats Driver

Uber Eats
01.2024 - Current

Notary Public

Wise Decisions Notary
02.2021 - Current

Behavioral Specialist

California Respite Care
05.2018 - 06.2022

Caregiver

IHSS
05.2010 - Current

Freight Broker And Dispatch Certification

The Boss Trucking Academy

Human Resources - Minor in Business Administration

Cal Poly University

Human Resources -

Cal Poly Pomona University

Notary Public and Loan Signing Agent Certification -

National Notary Association

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Shauntay Taylor