Talented and passionate Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 4 years of experience to new professional challenges with growth-oriented organization.
Overview
18
18
years of professional experience
Work History
Program Director
Community Solutions Inc.
01.2020 - Current
Coordinate and assess new referrals through the PDMS Judicial system
Develop and/or oversee development of individual treatment plans in cooperation with program staff, other relevant service providers, client’s family (when appropriate) and client
Review client employment records to ensure quality and compliance with funding source regulations
Collaborate with DOC and FBOP to maintain client’s compliance within the program as well as identifying resources
Insure client’s safety and security within the program
Responsible for the overall operational aspects of the program, leadership, staffing, organizing and budgeting
Review and approve bi-weekly timesheets
Perform monthly medication audits, Files reviews and program audits.
Provided ongoing direction and leadership for program operations.
Monitored program performance to identify areas for improvement.
Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
Established program policies and procedures to comply with regulatory requirements.
Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Therapist Assistant
Collaborative Counseling Service
01.2017 - 01.2020
Provided intensive community-based treatment for families of high-risk youth referred by CSSD
Interviewed, and assessed families for therapeutic services
Made on-site home visits to develop and implement treatment plans designed to meet presenting problems and needs including substance use, mental health illness, anger management, specified academic and legal and behavioral issues
Collaborated with external providers, school personnel, probation officers, and the juvenile courts regarding the client’s treatment progress
Maintained detailed written records of ongoing client progress
Participate in weekly group supervision and consultation with a MST consultant
Met with the agency psychiatrist to discuss the client rationale for treatment
Reviewed all weekly documentation prior to group and consult, provide feedback for clinicians, lead weekly group consultation in the absence of my supervisor
Completed assigned monthly supervisory administrative tasks, provided training and support to my teammates as needed.
Paralegal Assistant
Woodard Law Firm
01.2017 - 01.2018
Addressed legal issues, assist with hearings and providing testimony to inform custody arrangements
Abided by the laws of confidentiality
Assisted in preparation for court proceedings
Took detailed notes during court hearings and arraignments
Completed pardon application and assist with the process.
State Certified Health Educator
Community Partners in Action
01.2013 - 01.2015
Facilitated educational groups in CT Department of Correction facilities that focused on awareness, general health, transmission, prevention, drug abuse and sexual behavior
Education and awareness to Department of Correction facilities in Connecticut
Assisted in the development and implementation of DOC inmate, staff training and evaluations
Updated statistical and program info into the program and evaluation monitoring system (PEMS).
Promoted available resources and connected individuals with services.
Maintained accurate and complete records to document program activities and outcomes.
Developed and distributed health education materials to increase awareness and understanding.
Established and maintained partnerships with community organizations to promote health education programs.
Facility Counselor Intern
Osborn Correctional Facility
01.2013 - 01.2014
Completed 400 hours within a prison setting
Provided individual and group counseling to a caseload of inmates on a weekly basis
Assisted in the development of behavior intervention plans
Informed offenders of requirements upon conditional release
Processed phone calls, checked within the DOC system to make a note of what clients were Indigent.
Reviewed case files to better assess client needs and proper course of treatment.
Encouraged participants to open up and share thoughts at group counseling sessions.
Listened to clients' concerns and provided encouragement and support.
Assisted clients in exploring feelings and understanding behaviors.
Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Residential Supervisor
New Hope Manor
01.2006 - 01.2014
Applied behavior management with group home residents
Supervised, assessed, and monitored the behavior and needs of delinquent/ emotionally disturbed females ages 10-14 in the trans- disciplinary areas: individual, group, curriculum, physical care and integration of experience and resources
Maintained written records including educational, medical, shift notes and incident reports
Perform crisis intervention as necessary
Maintained a liaison with the Department of Children and Families, Coventry- Manchester Police department, school officials, probation and parole officers and clinical community resources.
Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
Coordinated all staffing schedules and made sure that each shift had adequate coverage.
Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
Promoted positive relations between residents and staff.
Solved grievances and complaints by collaborating with residents.
Helped develop and implement programs to foster community growth and development.
Monitored student behavior and responded to disciplinary issues in accordance with established policies.
Developed and maintained relationships with parents to promote positive living environment for students.
Maintained detailed records of patient progress, documentation of services and case notes.
Worked with medical teams, patients and families to implement effective treatment plans.
Education
Master of Forensic Science -
New Haven University
New Haven, CT
01.2023
Bachelor of Science in Criminology - Criminal Justice
Central State University
New Britain, CT
01.2018
Criminal Justice AS Degree -
Manchester Community College
Manchester, CT
01.2015
General Studies AS Degree - Social Work
Manchester Community College
Manchester, CT
01.2015
Correctional Certificate -
Manchester Community College
Manchester, CT
01.2014
Skills
Group and Individual Instruction
Personnel Supervision
Organizational Leadership
Residential Support
Policy and Procedure Improvement
Business Management
Budget Coordination
Program Leadership
Rules and Regulations
Recruiting and Hiring
Interior Design
During my spare time I enjoy decorating and refurbishing furniture. This assist with minimizing stress and provides me the opportunity to show off my skills but also some me time.
Timeline
Program Director
Community Solutions Inc.
01.2020 - Current
Therapist Assistant
Collaborative Counseling Service
01.2017 - 01.2020
Paralegal Assistant
Woodard Law Firm
01.2017 - 01.2018
State Certified Health Educator
Community Partners in Action
01.2013 - 01.2015
Facility Counselor Intern
Osborn Correctional Facility
01.2013 - 01.2014
Residential Supervisor
New Hope Manor
01.2006 - 01.2014
Master of Forensic Science -
New Haven University
Bachelor of Science in Criminology - Criminal Justice
Central State University
Criminal Justice AS Degree -
Manchester Community College
General Studies AS Degree - Social Work
Manchester Community College
Correctional Certificate -
Manchester Community College
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